Last March, aluminum supplier Norsk Hydro was attacked by LockerGoga, a form of ransomware. The attack began with an infected email and locked the files on thousands of servers and PCs. All 35,000 Norsk Hydro employees across 40 countries were affected. In the throes of this crisis, executives made three swift decisions:
- Pay no ransom.
- Summon Microsoft’s cybersecurity team to help restore operations.
- Communicate openly about the breach.
Read Hackers hit Norsk Hydro with ransomware to learn why this approach helped the company recover and get back to business as usual.