Join Microsoft at National Retail Federation (NRF) 2019 as we showcase solutions for:
- Delivering a superior customer experience
- Empowering retail employees with a modern workplace
- Delivering an intelligent supply chain
- Reimagining retail to reinvent your business
My Top 5 at NRF
Enabling Intelligent Retail
Transform your Retail Customer Experience
Delivering an Intelligent Supply Chain
Microsoft Intelligent Retail
Women Rocking Retail: The Girls' Lounge @ NRF 2019
Join us for Diversity and Inclusion in the workplace with Shelley Bransten, Corporate Vice President, Retail & CPG Industries and Alysa Taylor, Corporate Vice President, Business Apps and Global Industry Marketing as part of a Women Rocking Retail panel.
Monday, Jan 14 | 1:30 – 2:00 PM l Girls’ Lounge Crystal Palace
Shelley Bransten will be discussing mentorship
Tuesday, Jan 15 | 1:30 – 2:00 PM l Girls’ Lounge Crystal Palace
Alysa Taylor will discuss developing a personal brand
Big Idea Sessions
Delivering on the promise of Intelligent Retail
Shelley Bransten, CVP, Global Retail & Consumer Goods, Microsoft
Enabling Intelligent Retail
Are you ready to turn your data into dollars? Shelley will focus on four key things keeping retailers up at night and share with you how customers have worked with Microsoft to unlock the power of their own data to deliver amazing customer experiences, empower their employees, and build new opportunities.
Sunday, January 13 | 10:15AM–10:45AM l Stage 5, EXPO Hall, Level 3
How Microsoft has become a mission-driven brand
Chris Capossela, EVP, Chief Marketing Officer of Microsoft, Mktg & Consumer Business
Microsoft's mission to "empower every person and every organization on the planet to achieve more" coupled with a growth mindset has led to an evolution of the Microsoft brand to reflect the new mission and culture. Learn how your brand can differentiate itself by reflecting your unique mission and culture.
Tuesday, January 15 l 11:30AM-12:30PM l Stage 3, EXPO Hall, Level 1
Microsoft Booth Tours: #3301
Sign up for a Booth Tour and see the real possibilities of Intelligent Retail.
See the power of digital transformation in action - from personalized experiences that make shopping fun and rewarding, to productivity and collaboration solutions that allow retail employees to provide outstanding customer service.
Microsoft NRF Startup Showcase
The Startup Showcase will feature the latest in retail technology innovation and select solutions that help retailers and brands to thrive in today’s competitive environment. Learn how Microsoft strives to deliver best-in-class customer service and empower our Microsoft Store associates to make a customer’s tech-shopping experience as enjoyable and easy as possible.
Location I Microsoft’s NYC flagship store
Startup Showcases are full
Microsoft Store Tour
Book a Microsoft Store Tour to see Microsoft technology in a real-world, retail environment, with our very own business as a real-time example. Tours will be hosted at the flagship Microsoft Store located on Fifth Avenue. Open for public sign-up one day only.
Wednesday, January 16 | 10:00 AM – 2:30 PM l Microsoft’s Fifth Avenue Flagship store
Visit us at Booth #3301 on the Expo main floor, Level 3 to discuss Intelligent Retail Solutions
Interested in a Microsoft Booth Tour?
Reserve your spot now by completing the request form. Each tour is 45 minutes and begins on the hour, every hour. Spaces are available first come first serve.
10:15am – 10:45am
Big Ideas: I Delivering on the promise of Intelligent Retail
Join Microsoft industry leader Shelley Bransten and executives from leading retailers from across the globe as they share insights and best practices from their own journeys to Intelligent Retail. Learn how to delight today’s digital-savvy consumers through personalized, seamless experiences, empower employees with data-driven insights, and optimize retail operations to build more agile organizations and ultimately deliver on the promise of Intelligent Retail. | Stage 5, EXPO Hall, Level 3
Adobe Experience Cloud
A complete customer journey from product discovery, personalized engagement, bot interactions and cross-channel email, mobile and in-store marketing.
AI Community Platform
Customers as ambassadors on online shops grow a community that helps retailers provide customers with a human, personalized and reassuring experience. It creates continuous user generated content across their website to drive trust and conversion.
Dynamics CRM & Power NBA
CRM with Power NBA (Next Best Action) produces recommendations during users’ navigation on the website and supports in-store Clientiling. Improve products’ offer proactively and helps sales associates to give the right answers to their customers.
Dynamics CRM & Loyalty
CRM with Loyalty processes store POS and website transactions in real-time to support loyalty discounts, personalized offers, gamification and loyalty account maintenance.
Chris Capossela EVP, Chief Marketing Officer of Microsoft, Mktg & Consumer Business
Shelley Bransten, Corporate Vice President, Worldwide Retail
Alysa Taylor, CVP, Business Apps and Global Industry
Julie Sanford, General Manager, Global Industry Product Marketing
Learn more about Microsoft in Retail
How leading retailers put customers – and their data – at the center
While shoppers are still hitting the stores before the end of 2018, leading retailers are making investments to future-proof their businesses so they can exceed customer expectations season after season.
4 reasons I can’t wait for NRF 2019
Shelley Bransten details the four reasons she's looking forward to this year’s NRF, starting January 13 in New York City.
Join women rocking retail in The Girls’ Lounge
As retail companies begin to recognize that effective reach to their customer base depends on more diverse leadership and representation, they embark on a journey to inclusivity that could impact the entire retail industry.
Microsoft at NRF: Delivering on the promise of intelligent retail
At Microsoft, we look to bring to market products and services that work seamlessly together to help retailers do more and take advantage of the latest technologies like AI, machine learning and IoT across the entire organization.
Delivering fresh customer experiences by embracing intelligent retail
Retail has always been an industry fueled by change. That’s even more true today, when the whims and desires of customers can change at the speed of a tweet. The most successful retailers are obsessively customer-focused.