Efma, Microsoft and Avanade are working together with some of the world’s largest financial institutions to launch a new Fintech portal, www.efma.com/fintech, to connect the rapidly expanding fintech community with retail banks and insurance firms globally.
We are delighted to announce that Microsoft has been awarded two Asian Private Banker Technology Awards: ‘Best integrated front office solutions’ and ‘Best provider of data analytics’. Winning these awards is valued recognition of the commitment and capabilities we deliver in the financial services sector.
Today banking organizations need solutions that allow them to deliver amazing customer experiences while also improving productivity and organizational agility.
If banks want to remain relevant in the digital age, it is time for them to change the way they serve their customers, as we find out in conversation with Microsoft’s Marcelo Marquez
The banking industry has made a concerted effort to regain their customers’ trust, evolving from a transaction-centric business model to one that now focuses on the customer experience
The bank’s overt role in consumers’ daily lives is fast eroding. Once the primary go-to for financial support, banks now face being relegated to the position of passive utility-like service providers.
With each wave of technology adoption the bar of assumptions that we can afford ourselves is raised, reinforcing the now familiar flip where consumers are the ones leading the charge for technology infused change
Most people have looked at a clock face, but have they ever watched it? Probably not. If people were to watch the face of an analogue clock they would have observed the second hand, and perhaps even the minute hand, moving. However, most would not have seen the hour hand moving.
