SEAN: Arizona Modernizes the SNAP Eligibility Process via Chatbot
Andy Pitman, Director of State and Local Government Health and Human Services Solutions, recently sat down with Sanjiv Rastogi, CIO of Arizona DES, to discuss its chatbot progress.
Microsoft Industry Blogs: Government
Explore:
Right benefit, right person, right time: How AI is reshaping administration of benefits programs worldwide
When people need support most, speed, dignity, and trust matter. Governments are using AI-enabled identity, evidence, and data to deliver benefits more fairly and efficiently while supporting frontline staff and safeguarding public funds.
Right sizing your cloud investment
In advance of the inaugural GDIT Emerge conference, Microsoft U.S. Federal CTO Susie Adams provides insights on how government agencies can right size their cloud investment.
Do. More. Good. How governments can support each citizen’s “walk through life”
The question is: how can a government meet the demands of its challenging mission given its limited resources and capacity to serve?.
Chatbots: A benefit for state and local government operations
[msce_cta layout=”image_center” align=”center” linktype=”blue” imageurl=”https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2019/03/MeetEureka-5c8aa83d0fa63.jpg” linkurl=”aka.ms/MeetEureka” linkscreenreadertext=”Watch the video now” linktext=”Watch the video now” imageid=”30895″ ][/msce_cta] State and local governments are leveraging chatbots to engage citizens, make state and local services more easily accessible, and enable administrative operational activities in order to free up staff time to focus on more complex, mission critical initiatives.
Announcing Power Platform and Dynamics 365 Updates for Microsoft Government Cloud
In the government world, I hear from civic leaders and IT staff who understand how the cloud and modern data technologies could improve efficiency and the citizen experience of government.
Can tax authorities show their softer side with intelligent tech?
Hear how AI and blockchain could help tax authorities transform their role from tax collectors to social financers while winning public trust.
How government can serve as a role model for a more productive, prosperous society
Governments have a unique opportunity in these uncertain times to show other actors in the economy how it’s possible to “do more with less” and create a more just and inclusive society.
Combatting the prescription opioid epidemic
The startling headlines and statistics about prescription opioid abuse in the United States have become all too common: according to the Pew Research Center, opioid abuse and overdoses cost the national economy more than $500 billion annually.
Building public trust in intelligent technology
See how governments are building public trust through AI and IoT initiatives that make citizens’ lives easier.
“Bringing smart living to your city”: An infographic to explore how digital transformation improves the lives of citizens
“Bringing smart living to your city”: An infographic to help city planning teams who find it difficult to connect technological concepts to real technology, real solutions.
Vermont signs digital alliance with Microsoft
New agreement will further computer science education and deliver digital skills training throughout the state of Vermont.
How are governments using intelligent tech beyond 2019? Find out in 12 minutes
Listen to how governments around the world are using emerging technology to improve services for citizens in 2019 and beyond.