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Microsoft AI
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The auto industry’s new battleground: four capabilities to advance quality practices across the customer experience 

Technology is one of the greatest forces changing how business gets done. With today’s pervasive connectivity and widespread access to information, customer expectations are rising and enterprises need to become more responsive in order to remain competitive. No business or industry is immune.

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How Delphi Automotive transformed its business model with connected-car services 

Over the past year on this blog, my team and I have talked a lot about the exciting opportunities today’s technology innovations are creating in the manufacturing world—the opportunities for manufacturers to improve operations, to reinvent productivity, to more quickly bring products to market, and even to completely transform business models.

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ABB and Microsoft put electric cars on a cloud 

The electric vehicle (EV) market is growing rapidly. Yet worldwide there are currently just 106,000 public EV charging stations for more than 1 million EVs. As the industry powers up to meet demand, global revenue from EV charging services is projected to grow from $152.6 million last year to $2.9 billion by 2023, according to Navigant Research. This represents a huge opportunity for companies to capture that revenue through new products, improved scalability and reduced maintenance costs.

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Extracting value from industrial IoT using a higher level of thinking 

I have discussed before that in order to talk about the value of the Industrial Internet of Things (IIoT) in manufacturing, we need to have a holistic view that includes the Industrial Internet of Things, the Internet of People and the Internet of Services (IIoT/P/S). I was recently asked by a client about the role of IIoT in the context of digital transformation of the enterprise.

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How IoT enables smart agriculture 

In my last blog, I shared a powerful story of how ThyssenKrupp Elevator is driving an Industry 4.0-type transformation. We are observing similar kind of digital transformation within industries like agriculture, too. The Internet of Things (IoT) is changing the way we grow and cultivate our food.