Frontier Firms in media embrace agentic AI to unlock creativity, transform engagement, and accelerate innovation across the industry.
Like 72 percent of organizations1, Telcos have long had customer experience (CX) top of mind and been investing to drive revenue growth. In 2008, when I started my career as a Telecom consultant, my first project “Data is Key” set to identify the data key to power a new business intelligence (BI) engine.
As Microsoft’s fiscal year 2021 comes to an end, I wanted to take the opportunity to thank our customers, our partners, and the media & entertainment and telecommunications communities at large for what has been an amazing journey over the last 12 months.
We’re excited to share The Network, Microsoft’s first podcast series for the media, entertainment, and telecommunications (telco) industries. The world has changed a lot in the past year, but much of that change has been driven by trends that began as long as a decade ago.
Microsoft empowers media and entertainment organizations to achieve more with our trusted and secure platform supported by a comprehensive partner ecosystem with industry-leading solutions for creativity, collaboration, content management, and personalized experiences.
As we approach one full year since the restrictions and disruptions in response to the pandemic took their full effect here in the U.S., I find myself reflecting on all that has occurred during that time, and how business—and perhaps life in general—has been forever changed.
The Infinity Festival has rapidly established itself as a must-attend event for both entertainment and technology industry leaders and influencers. Guided by more than 150 advisors from leading studios, talent agencies, and technology companies, the festival celebrates “story enabled by technology” and brings together technology innovators and Hollywood’s leading storytellers to connect, collaborate, and innovate.
The global pandemic has highlighted amazing displays of human flexibility, creativity, and technical ingenuity. Unfortunately, many treasured group experiences like going to a sporting event, a concert, or a museum remain beyond reach for safety’s sake.
How things were The roar of the crowd in the stadium celebrating a goal; Fans screaming ecstatically at a virtuoso performer’s amazing concert; The audience’s smiles of delight as the characters come to life at a Broadway show.
On July 29, 2020, the DPP, in collaboration with Digital Catapult and enabled by DPP members, Microsoft, and Cognizant, hosted a new initiative to surface and showcase the next generation of artificial intelligence (AI) and machine learning solutions to improve media content management.
As I’m sure is the case with many of you, it feels strange to not be making my plans to be in Amsterdam this month for IBC.
Sustained creativity has always been a true differentiator. The individuals and teams who regularly break through the status quo become our models of true ingenuity and innovation. The influence and impact of their work transform not only the arts and industry but also our society at large.
TM Forum’s Catalyst program is always fertile ground for innovation and collaboration across the telecommunications solution and service provider ecosystem.
