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Microsoft AI
Published
4 min read

Solving the retail churn issue: Your employees are the new customer 

With technology at its current state and the collaboration technology available such as Office 365, there is really no reason for intranets to be held-back in what they can deliver for internal communications, sales processes, HR processes, order fulfillment, customer service, social interaction and more, all driving employee engagement.

Published
3 min read

Transforming cities through technological innovation 

As we strive to bring about cities that are safer, smarter, and more sustainable, technology can play a big role. From cloud-based solutions to mobile applications to big data, technology is gradually transforming governments into smart communities that operate very efficiently and economically.

Published
1 min read

Extracting value from industrial IoT using a higher level of thinking 

I have discussed before that in order to talk about the value of the Industrial Internet of Things (IIoT) in manufacturing, we need to have a holistic view that includes the Industrial Internet of Things, the Internet of People and the Internet of Services (IIoT/P/S). I was recently asked by a client about the role of IIoT in the context of digital transformation of the enterprise.