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Microsoft AI
Published
2 min read

The next generation of luxury retail 

The idea of luxury is driven by a fear of missing out. But the nature of luxury is changing, from exclusive, high-end products to a focus on experiences.

Published
3 min read

Customer service on a statewide level 

Louisiana’s Health and Human Services decided to revamp their call center operations through a case management system that could integrate seamlessly with existing state systems.