SEAN: Arizona Modernizes the SNAP Eligibility Process via Chatbot
Andy Pitman, Director of State and Local Government Health and Human Services Solutions, recently sat down with Sanjiv Rastogi, CIO of Arizona DES, to discuss its chatbot progress.
Microsoft Industry Blogs
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Unify. Simplify. Scale: Microsoft Dragon Copilot meets the moment at HIMSS 2026
At HIMSS 2026, Microsoft Dragon Copilot advances unified AI workflows to help clinicians reduce complexity and stay focused on patients.
Right sizing your cloud investment
In advance of the inaugural GDIT Emerge conference, Microsoft U.S. Federal CTO Susie Adams provides insights on how government agencies can right size their cloud investment.
Intelligent retail supply chains and the age of responsiveness
Legacy retail supply chains are feeling the pains of increased consumer demands and a broader range of choices.
AI in Health – Think bigger about trust, especially HITRUST
Frost & Sullivan, thinks AI has the potential to improve healthcare outcomes by 30- 40 percent and reduce the cost of treatment by as much as 50 percent in next 7-10 years.
Announcing Power Platform and Dynamics 365 Updates for Microsoft Government Cloud
In the government world, I hear from civic leaders and IT staff who understand how the cloud and modern data technologies could improve efficiency and the citizen experience of government.
Chatbots: A benefit for state and local government operations
[msce_cta layout=”image_center” align=”center” linktype=”blue” imageurl=”https://www.microsoft.com/en-us/industry/blog/wp-content/uploads/2019/03/MeetEureka-5c8aa83d0fa63.jpg” linkurl=”aka.ms/MeetEureka” linkscreenreadertext=”Watch the video now” linktext=”Watch the video now” imageid=”30895″ ][/msce_cta] State and local governments are leveraging chatbots to engage citizens, make state and local services more easily accessible, and enable administrative operational activities in order to free up staff time to focus on more complex, mission critical initiatives.
Move to intelligent banking by embracing open APIs
Read more about how in the last few years, banks and fintechs realized that there are benefits of partnership, cooperation and collaboration.
How government can serve as a role model for a more productive, prosperous society
Governments have a unique opportunity in these uncertain times to show other actors in the economy how it’s possible to “do more with less” and create a more just and inclusive society.
In case you missed it: My top takeaways from NRF 2019
Shelley Bransten, Corporate Vice President, Retail & CPG, shares her highlights from the show floor at the National Retail Federation’s annual conference and expo.
How are governments using intelligent tech beyond 2019? Find out in 12 minutes
Listen to how governments around the world are using emerging technology to improve services for citizens in 2019 and beyond.
CES 2019: The rise of AI in automotive
AI is redefining the experiences we have across our daily lives and the experiences we have in one of the places we spend a good portion of our time—the automobile.
Microsoft Azure-powered Opti platform helps Atlanta prevent flooding
Atlanta is preventing flooding by using Microsoft’s cloud and CityNext partner Opti’s solution to control rain from actual clouds during severe storms.