How leading retailers put customers – and their data – at the center
Learn how Walmart, Gap, Nielson, and Fruit of the Loom are using data to optimize operations and frontline experiences.
Microsoft Industry Blogs: Retail
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How retail and consumer goods leaders empower their workforces with AI agents
Accelerate innovation in consumer goods by unifying data with AI, reducing launch risks, and aligning with market trends.
4 reasons I can’t wait for NRF 2019
Sometimes it seems like we can barely go a week without reading a headline about a brick-and-mortar closure or missed profit expectations in the retail sector. While this might set off alarm bells for some, I’m feeling more optimistic about retail than ever, and I’ll tell you why. Shoppers are spending money in record amounts.
Customers love great service – AI can help you wow them
Artificial intelligence (AI) will completely transform customer service in the coming years—and retail businesses can benefit from this emerging technology more quickly than you might think.
Retailers: Unlock new value and insights with AI
Smart retailers know that AI is key to staying relevant in an always-on marketplace. AI-enabled insights drive greater ROI by unlocking the power of data.
Five ways for technology leaders to get the most out of AI
Richard Wingfield, CTO of Majid Al Futtaim, shares five key takeaways for business and technology leaders looking to get the most value out of AI.
Three ways to elevate your customers’ experience with AI
Learn how you can provide customers the personalized, seamless experiences they expect by using AI to bridge the gap between digital and physical retail.
Takeaways for retail from Microsoft Envision
Learn about key takeaways for the retail industry from Microsoft Envision 2018.
Breaking the retail monolith
Learn about the potential of cloud based microservices for helping retailers create omnichannel platforms that have a full 360-degree view of all customers.
Is your customer journey living up to consumer expectations?
The Intelligent Customer Journey scenario provides retailers with the back-end tools to deliver experiences that delight, inspire, and build loyalty.
Capturing brand relevance with audience-first marketing
Ophelia and the CG company she works at leverage a powerful audience analytics solution to discover hidden audience insights.
Integrated Audience Analysis – a Q&A with Affinio CEO Tim Burke
Tim Burke shares his vision for his company, their technology, and how they help boost brand relevance with their audience analysis solution.
Driving brand relevance in the digital era: How Danone succeeded
Danone, a leader in the consumer goods industry, is using cloud-based audience analysis tools to stand out from the crowd and achieve brand relevance.