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Microsoft Industry Blogs: Retail

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December 01, 2025
Ā·
4 min read

How retail and consumer goods leaders empower their workforces with AI agents 

Accelerate innovation in consumer goods by unifying data with AI, reducing launch risks, and aligning with market trends.

  • Retail
•
PublishedApr 11, 2018
•
3 min read

Can brands stay relevant in today’s attention economy? 

Affinio enables marketers to create content that resonates with their audiences and deliver it through channels that they know their audiences will listen to.

  • Retail
•
PublishedApr 11, 2018
•
3 min read

Five AI Trends Redefining The Retail Experience 

Retailers of all sizes need to be one step ahead of their customers’ needs and their competitors’ next innovation, requiring a digital transformation powered by AI.

  • Financial services
•
PublishedApr 9, 2018
•
9 min read

What it means to be a Gamechanger in times of Radical Innovation: A Q&A with Peter Fisk 

These companies go beyond innovating their products and services, their customer experiences and business models. They seek to innovate how their markets work.

  • Retail
•
PublishedMar 14, 2018
•
5 min read

The Future Is Cognitive: Using AI in Retail to Meet New Hurdles 

Using Artificial Intelligence in retail will become essential to meet customers’ needs. Read this interview with industry disruptor Bharat Popat to learn more.

  • Retail
•
PublishedMar 8, 2018
•
2 min read

How retailers can improve the customer experience with AI 

AI-powered experiences will become essential for retailers to meet their customers’ needs and to improve customer experiences. Learn why AI is the next competitive advantage.

  • Retail
•
PublishedMar 7, 2018
•
6 min read

State of the UK retail industry: a sit down with Microsoft’s Diana Parker 

To get a current perspective on the state of the UK retail industry, we talked with Diana Parker, Microsoft’s UK sector director for retail.

  • Retail
•
PublishedFeb 26, 2018
•
2 min read

The 3 A’s behind user behavior in the demand planning process 

Retailers need a solution that sees the external factors that affect the demand planning process and integrates the three ā€œA’sā€ of consumer behavior.

  • Retail
•
PublishedFeb 13, 2018
•
3 min read

Improve demand planning accuracy by avoiding common mistakes 

Prevedere’s Pawan Murthy shares best practices to reap the full benefits of predictive analytics for increased demand planning accuracy.

  • Retail
•
PublishedFeb 12, 2018
•
3 min read

IoT in Action: Transforming retail success with IoT 

The retail industry is undergoing a dramatic transformation. IoT for retailers presents some amazing opportunities to dial in the customer experience.

  • Retail
•
PublishedJan 30, 2018
•
1 min read

NRF 2018 and the outlook for retail in the digital age 

NRF 2018 offered a pulse on where the retail industry is today, and where it’s headed. Microsoft’s Toni Townes-Whitley shares her perspective from the event.

  • Retail
•
PublishedJan 29, 2018
•
1 min read

NRF leader eyes retail rejuvenation as stores fuse physical and digital 

At the National Retail Federation's annual Big Show earlier this month, the NRF's Ellen Davis sat for an interview to share her view on the state of retail.

  • Government
•
PublishedJan 26, 2018
•
4 min read

Three key steps to becoming a digital-first organization 

Learn three key steps to advancing your digital-first agenda. Be inspired by business and the success stories of government transformation.

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