Pizza Hut improves internal communication with Yammer
Pizza Hut boosts staff morale by implementing Yammer to communicate directly with staff leading to a rise in customer spend.
Microsoft Industry Blogs: Retail
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Agentic AI in revenue growth management: From hype to decision intelligence
Revenue growth management is becoming the connective tissue between growth strategy and execution. Learn how agentic AI can accelerate decision intelligence—grounded in financial truth, governance, and human judgment.
NRF: Daily schedule and featured sessions
Get details on the NRF 2016 schedule, including key sessions.
Harnessing the power of data in the retail industry
With the retail industry evolving quickly as consumer demand for goods and services evolves, the question turns to what retailers can do to successfully compete in this dynamic marketplace.
Creating an empowered retail workforce for big gains in today’s digital age
Just like today’s digital technologies have transformed the way we shop, change is taking root in the retail workforce and in the way it works.
How cloud productivity tools are uniting Kraft Heinz’s mobile and global workforce
Leading analyst firm Gartner believes that cloud-based productivity tools have matured to the point that most organizations should seriously consider moving their collaboration and communication system to cloud-based deployment models.
Solving the retail churn issue: Your employees are the new customer
With technology at its current state and the collaboration technology available such as Office 365, there is really no reason for intranets to be held-back in what they can deliver for internal communications, sales processes, HR processes, order fulfillment, customer service, social interaction and more, all driving employee engagement.
The Internet of Things: The three ways consumer goods brands can unlock the most business value
Across the globe, businesses are connecting their things and harnessing their data to create powerful new business value.
Best of HITEC 2015: Top 5 takeaways
Last month I had the opportunity to travel to Austin with our hospitality industry team to join the more than 6,000 participants at this year’s HITEC technology conference. I think this year’s record attendance, its record number of exhibitors, the volume of interest, the showcases, even Microsoft’s level of activity to some extent, were all fueled by the same strong undercurrent this is sweeping the industry forward.
Getting closer to your customers: How consumer goods brands can take their engagement to new levels
As businesses work to keep pace with the rapidly changing needs and expectations of consumers, many are calling the customer experience the next competitive battleground.
Getting closer to your customers — Retail & CG Highlights: June Edition
Engaging consumers during the shopping experience is essential for today’s retailers and consumer goods manufacturers.
Empowering retail innovation
The two-day event featured some notable industry speakers and an exhibit hall where nearly 2000 attendees visited with wide range of suppliers that focus on the Retail vertical. This year Microsoft returned to the event with a renewed focus on how we enable “The Customer Journey”.
Top reasons to meet with Microsoft at HITEC 2015!
Today’s advancements in sensors, mobility, devices, connectivity, and data insights have created a powerful combination that can unlock business value, drive innovation, and transform guest experiences.