Mobile + In-Store Experience: Better Together
A seamless customer experience is crucial in retail. Today, retail stores are full of diverse technologies waiting for consumers to access them.
Microsoft Industry Blogs: Retail
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Agentic AI in revenue growth management: From hype to decision intelligence
Revenue growth management is becoming the connective tissue between growth strategy and execution. Learn how agentic AI can accelerate decision intelligence—grounded in financial truth, governance, and human judgment.
A universe of opportunities
Speak provides its readers with a quarterly digest of features, commentary and case studies focusing on the role of Microsoft technology in the retail, hospitality and consumer industries.
Transforming the Hotel Intranet
According to Accor’s Marc Champsaur, the world is changing very quickly – and so is the hospitality industry. To keep up, he says, the hotel group needs to be more agile, and enable its employees to be the same. Mobility is a cornerstone in transforming the business, and one priority is to easily allow employees to use solutions and apps, wherever they are in the world and on any device.
A new way of working
Dixons Retail is one of Europe’s largest specialist electrical retailing and services companies. Its brands include Currys and PC World in the UK and Ireland, as well as many others across Europe.
New use cases for device and mobile retail: Preparing for the next wave
s the mobility and device revolution motivating or debilitating retailers in their quest to win consumer mindshare and walletshare? 2014 EKN analysis (n=131 retailers) reveals that on an average less than a third of retailers use some form of mobility and inter-operable devices that support sales, service and operations today.