New live chat in Microsoft Teams: Connecting customers and businesses effortlessly
Introducing Live chat in Teams, a new way for small businesses to connect with customers, vendors, and partners.
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What’s new in Copilot Studio: February 2025
In this edition of our monthly roundup, we’re recapping new features in Microsoft Copilot Studio for customers, released in February 2025. -
Unlocking autonomous agent capabilities with Microsoft Copilot Studio
At our AI Tour in London, we’re excited to announce a new set of capabilities that enable you to build autonomous agents, which will be in public preview at Microsoft Ignite 2024. -
How Microsoft Teams empowers your retail workers to do more with less
The retail industry has changed dramatically over the past few years due to supply chain disruptions, economic fluctuations, and changing customer demands. -
New experiences in Windows 11 and Windows 365 empower new ways of working
Today, we are sharing details with our customers about the future of Windows and how we are developing new experiences to enhance the way we work today, and in the future. -
New Microsoft Teams Essentials is built for small businesses
Perhaps no one has been hit harder over the past 20 months than small businesses. -
Microsoft Viva is now generally available to help transform your hybrid work experience
Earlier this year, we began the journey of building the first employee experience platform (EXP) for the digital era with Microsoft Viva. -
3 ways to support frontline workers in a hybrid world
When the working world split between those who could work from home and those who could not, the frontline transformed beyond anyone’s expectations. -
New collaborative app from ServiceNow brings employee experiences into the flow of work in Microsoft Teams
As the world shifts to hybrid work, people need tools that streamline daily tasks and bring them into the flow of their work. -
Introducing Webinars in Microsoft Teams: Easy, professional webinars to engage customers
Over the last year, we have found new ways to create engaging virtual experiences at work. -
3 ways retailers can shape the new normal with their frontline workforce
People are at the heart of every organization’s success. -
New ways to celebrate holiday festivities with Microsoft Teams
New features include holiday-inspired backgrounds, Breakout rooms and tips for hosting a virtual office holiday party.