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- [1]AI-powered meeting features are available with Microsoft 365 Personal, Family, Premium, and Teams Premium subscriptions. Feature availability may vary by plan.
- [2]Available as an add-on license, Attendee Capacity Packs extend Teams events to support up to 100,000 attendees.
- [3]Teams Phone enables advanced call handling and connectivity with a Public Switched Telephone Network (PSTN) solution. A PSTN solution is separate from a Teams Phone license. A PSTN solution provides a customer’s tenant with phone numbers and PSTN access to domestic, international, and emergency calling.
- [4]A Teams Premium license add-on to Teams Phone is required to access the Queues app.
- [5]Intelligent AI booking features require a M365 Copilot license.
- [6]AI-powered meeting features are included in a Teams Rooms Pro licensed room. No additional Copilot license is required.
- [7]
Gartner, Magic Quadrant for Unified Communications as a Service, Pankil Sheth, Megan Fernandez, Christopher Trueman, Rafael Benitez, Nitin Narang 22 September 2025.
The report was titled as Magic Quadrant for Unified Communications as a Service, Worldwide from 2015-2022.
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