End user services and support

January 26, 2024

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Lukas Velush

Enabling collaboration at Microsoft with Microsoft Viva

For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=yIqrfnJECa8. Microsoft Viva is playing a pivotal role in enhancing our regional teamwork at Microsoft. In this Inside Track Spotlight video, we dive into how our leaders are using Microsoft Viva…
November 20, 2023

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Lukas Velush

Transforming the executive boardroom meeting experience at Microsoft with Microsoft Teams Rooms

Executive boardrooms are where big decisions are made and important customer deals are won. When much of the world started working from home and many companies adopted a hybrid work model, we here at Microsoft began rethinking the way we…
November 15, 2023

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Lukas Velush

Empowerment with good governance: How our citizen developers get the most out of the Microsoft Power Platform

What if every employee, no matter their technical expertise or job description, had the power to use software development to create their own solutions? Imagine the kind of collective creativity that could arise if any of your employees could be…
September 14, 2023

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Lukas Velush

Moving our popular employee experiences app to Microsoft Viva Connections

At Microsoft, we work to create positive, productive experiences for our employees with tools that support professional growth, efficiency in daily tasks, and overall well-being. To help us do this, our team in Microsoft Digital built MyHub, an internal employee…
August 24, 2023

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Lukas Velush

Boosting leader success at Microsoft with Microsoft Viva Insights

Managing people isn’t about being a boss. It’s about understanding what your team members need to thrive in their roles—and making sure they have it. But how can managers establish the organizational understanding they need to properly support their employees?…
July 12, 2023

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Lukas Velush

Make it easy but secure: Our journey to frictionless device management at Microsoft

With more than 200,000 employees each utilizing a handful of work and personal devices to get work done, the device management landscape at Microsoft is immense, complicated, and fraught with security risk. In short, the point at which our administrator…
July 7, 2023

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Lukas Velush

Unleashing the citizen developer in all of us with the Microsoft Power Platform

For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=0FJd9RkHM6I. Microsoft is empowering its citizen developers with the Microsoft Power Platform. The power of Microsoft Power Platform is that it enables us all to become citizen developers. Utilizing no-code or…
June 16, 2023

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Keith Boyd

Deploying Microsoft Viva Connections internally at Microsoft

Whether it’s from the office or at home, we must be prepared to meet our employees where they are. At Microsoft, this involves using Microsoft Viva Connections to bring our employees together and to encourage them to engage with each…
June 1, 2023

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Lukas Velush

Harnessing first-party patching technology to drive innovation at Microsoft

We live in a world where network security is a foundational concern for large enterprises like ours that are trusted with sensitive customer data. This creates an environment where we all need to ensure that we have high patching compliance…
May 23, 2023

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Laura Oxford

Avatar etiquette: How Microsoft employees are using avatars for Microsoft Teams in their meetings

We all know we’re not going back to the way we worked before the COVID-19 pandemic. Flexible work is here to stay. We’ve learned a lot over the past few years, but really, we’re still at the very start of…
May 23, 2023

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Inside Track staff

Verifying identity in a Zero Trust model internally at Microsoft

This story was first published in 2021. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our…
April 12, 2023

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Lukas Velush

Boosting Windows internally at Microsoft with a transformed approach to patching

You’re only as secure as your most vulnerable machine. That leaves enterprises like ours at risk when our employees don’t update to the latest software version on a timely basis. Bad actors are tirelessly pursuing the smallest of vulnerabilities, so…

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