Microsoft Azure

February 20, 2025

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Inside Track bot

Reimagining content creation with our Azure AI-powered Inside Track story bot

Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. In Microsoft Digital, the company’s IT organization, innovation is the fuel…
February 11, 2025

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Alex Fleck

Enabling advanced HR analytics and AI with Microsoft Azure Data Lake

Editor’s note: This content was first published in 2023. Although this particular event or moment in time has passed, we’re republishing it here so you can see what our thinking and experience was like at the time. We’re on a…
February 3, 2025

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Eric Scheffler

Running our customer service and support contact centers on Microsoft Azure

This story reflects updated guidance from Microsoft Digital—it was first published in July 2024.  Providing exemplary support is critical to how we empower our customers to achieve more with Microsoft technologies and services. We in Microsoft Digital, the company’s IT…
January 29, 2025

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Alex Fleck

Simplifying Microsoft’s royalty ecosystem with connected data service

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] In any…
January 24, 2025

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Kamal Raheja

Microsoft enables greater innovation by moving its ServiceNow instances to Azure

Internally here at Microsoft, our strategic partnership with ServiceNow is designed to enhance the integration and optimization of our two companies’ products, platforms, and cloud capabilities. Our decision to move the ServiceNow platform to Azure has proven to be a…
January 23, 2025

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Jason Kellington

Doing more with less internally at Microsoft with Microsoft Azure

How do we at Microsoft get the best value from our Microsoft Azure environment? We’ve been refining and optimizing the way we use the cloud for years, and as such, our answer isn’t just about how much we’ve been able…
January 22, 2025

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Alex Fleck

Rethinking software licensing at Microsoft with ServiceNow Software Asset Management

In an organization the size of Microsoft, employees need a wide array of tools to accomplish their work. For many, third-party software is part of their toolbox, and that means we need to purchase, organize, and manage software licenses on…
January 10, 2025

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Josh Krenz

Boosting Microsoft’s response to cybersecurity attacks with Microsoft Sentinel

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Sometimes you…
December 5, 2024

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Gabe Storment

Transforming our data culture with AI-ready data

IT organizations—at Microsoft and companies around the world—will never be the same thanks to AI. For all the benefits that AI and machine learning offer, one element we and companies like ours need to get right is data. After all,…
September 26, 2024

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Idunn Wolfe

Migrating from Microsoft Monitoring Agent to Azure Arc and Azure Update Manager at Microsoft

As organizations grow and transform their IT infrastructures, maintaining consistency in patch management across various environments and cloud architectures has become a priority here at Microsoft and at companies elsewhere. A recent shift from Microsoft Monitoring Agent (MMA) to Microsoft…
September 18, 2024

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Lukas Velush

Doing more with less: Optimizing shadow IT through Microsoft Azure best practices

This story was first published in 2023. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our…
August 29, 2024

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Alex Fleck

Finding and fixing network outages in minutes—not hours—with real-time telemetry at Microsoft

With more than 600 physical worksites around the world, Microsoft has one of the largest network infrastructure footprints on the planet. Managing the thousands of devices that keep those locations connected demands constant attention from a global team of network…

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