Content type: Thought leadership
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Driving next gen insights and segmentation through the consumer knowledge graph
Customer centricity has been at the heart of Microsoft’s enterprise mission and perhaps that focus in no more important than right now within the media and entertainment (M&E) industry.
Lessons from the pandemic are shaping the future of public safety
The COVID-19 pandemic forced a seismic shift in how public sector organizations engage with their communities and constituents.
Ode to joy at work—Recharging our resilience with focus on employee experience and wellbeing
While all of us experienced incredible disruption in the past year, retailers and brands emerged as one of the frontline heroes that kept us fed and alive. From farm to fork, from source to store—goods and products still had to flow.
‘Be the change’ for HIMSS21 Digital and beyond
With a theme of “be the change,” HIMSS21 had something for everyone, whether participants attended in person or online.
How technology is helping in the fight against the pandemic
The global pandemic is far from over, we want to take this opportunity to recognize and applaud the continued heroic efforts by front-line workers—healthcare workers, first responders, service workers, and others—around the world. They put their lives at risk every day to save patients and keep critical operations running.
Embracing security and digital transformation in the COVID-19 era
As the world emerges from a global pandemic, nations face a pivotal moment for government technology. Governments at every level are at the brink of digital transformation, but at the same time vulnerable to cyberattacks. Going forward, governments must invest in new technology and top-tier security software to deliver services while protecting critical infrastructure.
Digital experiences drive new revenue and differentiation for Telcos
Like 72 percent of organizations1, Telcos have long had customer experience (CX) top of mind and been investing to drive revenue growth. In 2008, when I started my career as a Telecom consultant, my first project “Data is Key” set to identify the data key to power a new business intelligence (BI) engine.
Physical meets digital on Walmart Canada shelves, with SES-imagotag IoT technology
With shoppers returning to the stores, retail investments are flowing to omnichannel priorities to digitize stores, support frontline workforce across all channels, connect inventories across platforms, and accelerate fulfillment. Recent research conducted by The Economist shows that retailer respondents saw the pace of, and investment in, digital transformation accelerate during the pandemic.
How data is transforming the automotive retail experience
Driving is data. By 2030, virtually all new cars will be connected devices, datacenters on wheels. For drivers, those lights and gauges on the dashboard, images on the screen, and cameras mean it’s safer and more efficient than ever to get around the block or across the country.
Governments and the Cloud—4 key benefits of using Hybrid Cloud
Clouds are ever evolving. In technology terms, we generally think of it as a ‘hyperscale cloud’, built with near infinite scale and almost limitless possibilities. The pragmatic reality of adopting cloud, especially within government, is shades of grey in nature.