Content type: Thought leadership
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Top priorities and trends in banking in 2021
In this blog, we sit down with Zilvinas Bareisis, head of retail banking at Celent, a leading research and advisory firm focused on technology for financial institutions globally, to discuss top trends and priorities for retail banking, differentiation of customer experiences, risk management, and preparing for the future.
Resilient operations fuels the future of mobility
Through its four-decade partnership with leaders in the automotive industry, there’s one core learning that Microsoft continues to see: with challenge comes increased opportunity for innovation. For vehicle makers, this has meant turning the business model upside down, redefining an industry, and working at a blistering pace transforming from traditional manufacturers to mobility service providers.
The importance of remote access to government agencies
The need to remotely access government services, in previously unimaginable ways, is here to stay. Read more to learn about successful approaches that governments worldwide have taken to build agility and resilience while continuing to digitally serve their communities.
3 top takeaways from NRF 2021
This year’s National Retail Federation BIG show was something different—entirely virtual. But it came off quite smoothly, demonstrating how powerful digital transformation can be. It even had some advantages over an in-person event. I was able to see more sessions for one. And without aching feet.
Improving the pace of vaccine distribution through technology
The COVID-19 pandemic has negatively impacted our health, economy, and psychosocial well-being. Public health mitigation measures such as wearing masks, social distancing, avoiding large gatherings, and washing hands have demonstrated benefit in curbing the spread of infection, but have been implemented inconsistently and unevenly throughout the world, which has limited their effectiveness.
Revolutionizing the retail supply chain with digital twins
The business disruption caused by COVID-19 has resulted in four out of five retailers, 82 percent, changing their approach to how they manage their supply chains.1 Digital twin technology is one tool that retailers are adopting to address this issue. Digital twin technology enables retailers to model their supply chains as connected environments.
Addressing the skills gap in manufacturing’s new normal
Can digitization address the manufacturing skills gap and worker safety? Even before the pandemic, manufacturing has been changing so quickly that it can be difficult for your workforce to keep up. In fact, Deloitte and the Manufacturing Institute had estimated that up to 2.4 million US manufacturing jobs could remain unfilled between 2018 and 2028 because of a lack of adequate skills.
5 IoT retail trends for 2021
In 2020 we saw retailers hard hit by the economic effects of the COVID-19 pandemic with dozens of retailers—Neiman Marcus, J.C. Penney, and Brooks Brothers to name a few— declaring bankruptcy. During the unprecedented chaos of lockdowns and social distancing, consumers accelerated their shift to online shopping. Retailers like Target and Best Buy saw online sales double while Amazon’s e–commerce sales grew 39 percent.
5 questions banks should consider for digital transformation
Banks have seen dramatic technology advancements across the business, particularly in payments.
Public safety benefits from digital transformation
Microsoft webinar explores the digital future of public safety Creating safer communities is everyone’s goal. But that is more challenging than ever due to COVID-19, and now even those who work to keep us safe are themselves in danger as well. To meet these challenges, agencies are embracing digital transformation.