Content type: Thought leadership
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Navigating COVID-19: Best bets for Retailers facing tough choices
Positioning to win, today and tomorrow The overnight shift to a digital economy is driving retailers to make difficult decisions about how they adapt. It’s digital transformation at an unprecedented velocity. To cope with change, industry experts are encouraging retailers to look to the next horizon of retail and reimagine their business.
The coming wave of retail returns
Entering 2020, the retail world was already dealing with tremendous growth in merchandise returns, with fraud and overall costs to the retailer increasing at an exponential rate due to the growth of online sales. In 2015 the total value of merchandise returns was estimated at $643 billion globally.
How healthcare partners are using IoT to adapt with agility
The urgent and widespread impact of the global health pandemic is shining a light on the healthcare industry and the critical need for continued, rapid transformation.  In response, Microsoft partners are applying advanced technologies such as the internet of things (IoT) and artificial intelligence (AI) to create solutions that are enabling healthcare workers to deliver quality care to more people while keeping patients and providers safer.
4 common challenges governments face in a time of crisis
Recent global events have shown that digital technology and data have become indispensable tools for governments as they adapt to changes across their organizations. Many government leaders are taking stock and imagining a future with the most attentive, helpful citizen services.
Business continuity in financial services
With much uncertainty about the spread of the COVID-19, financial services customers and their regulators are naturally concerned about the continuity of their business operations. This includes the use of Microsoft Cloud Services, such as Azure, Microsoft 365, and Microsoft Dynamics 365Â to support important lines of their business.
Agility, continuity, and risk management for financial services
It would be an understatement to say that the COVID-19 pandemic has changed our lives, both personally and professionally. As the situation rapidly changes, all of us in the business world are learning and adapting as quickly as possible to respond to the crisis at hand and keep our communities safe.
Retail in the time of COVID-19
COVID-19 has impacted our lives in ways many of us couldn’t have imagined. From how we interact with our friends and family to working from home and so much more. For me personally, juggling the joys of homeschooling my teenage boys with a packed work schedule has been a true personal test.
Addressing the immediate priorities of telecommunications organizations
As the world continues to respond to the outbreak of COVID-19, our thoughts are with the people affected and the medical professionals working around the clock to help those most in need.
Addressing the immediate priorities of media and entertainment organizations
As the world continues to respond to the outbreak of COVID-19, our thoughts are with the people affected and the medical professionals working around the clock to help those most in need.
Supporting your healthcare organization and community during crises
Before working for Microsoft I worked for the National Health Service (NHS) in the UK for nine years, and we had to deal with complex and significant situations regularly, but nothing with the scale and impact of the current pandemic crisis.