Content type: Thought leadership
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Move to intelligent banking by embracing open APIs
Read more about how in the last few years, banks and fintechs realized that there are benefits of partnership, cooperation and collaboration.
Building a culture of employee empowerment in retail
Firstline employees are central to the retail customer experience, so establishing a culture of employee empowerment is transformative to how customers engage with your retail brand.
Can tax authorities show their softer side with intelligent tech?
Hear how AI and blockchain could help tax authorities transform their role from tax collectors to social financers while winning public trust.
A progress report on digital transformation in healthcare
Delivering on the promise of healthcare transformation. Learn about advancements in digital trust, interoperability, and teamwork.
Modernizing product innovation: where smart manufacturing and mixed reality converge
Whether companies are developing entirely new product lines or innovating on last year’s designs, the product innovation process today generally moves from ideation through a stage-gated process of experimentation, market testing, surveys, and validation.
The continued importance of firstline workers in retail
Retail firstline workers remain central to enabling differentiated retail experiences that will drive customer loyalty and advocacy.
6 ways to drive digital stewardship in financial services in 2019
To meet consumer demand for intelligent banking services, traditional banks must adopt cloud services and practice digital stewardship.
AI in Health – Think bigger, start now with virtual assistants
Read Chris Sakalosky’s take on why so many health systems are finding it so hard to move from AI talk to AI action.
Recommendations delivered by the Global Commission to end the diagnostic odyssey for children with a rare disease
Simon Kos shares some of his key learnings from the Global Commission to end rare disease.
How government can serve as a role model for a more productive, prosperous society
Governments have a unique opportunity in these uncertain times to show other actors in the economy how it’s possible to “do more with less” and create a more just and inclusive society.