Category: Insurance
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Social inflation is costing insurers—here’s how cloud and AI can help
Helping insurers forge effective long-term technology strategies is core to our vision for intelligent insurance and our work. Cloud and AI can help insurers mitigate the incidence and impact of unpredictable outcomes.
How AI is improving long-term care insurance for insurers and customers alike
Microsoft and our partners are helping to improve LTCI for policyholders and insurers alike. This is part of our vision for intelligent insurance and our work with Microsoft Cloud for Financial Services.
How Microsoft Copilot for Microsoft 365 is redefining insurance, one role at a time
On the one hand, insurers operate in a world of exacting processes, strict compliance, and regulatory considerations. On the other hand, competitiveness demands greater efficiencies, faster speed to market, and improved customer service. Copilot for Microsoft 365 addresses both dimensions.
From exploration to innovation: 4 key stages of AI adoption for insurers
With the recent availability of Microsoft Copilot for Microsoft 365, insurers understand that their employees and customers alike will welcome generative AI into their operations.
Driving AI transformation with the Microsoft commercial marketplace
Check out some of the latest and most exciting AI-driven cloud solutions in our four-part blog series. All created by partners, they’re available to try and buy right now at the Microsoft marketplace.
Insurance in the era of generative AI: Use cases that transform the industry
Innovative insurers are moving quickly to use the power of generative AI, and in this post, we’d like to share a few of the most important classes of use cases that our insurance customers are excited about today.
How Microsoft and generative AI are transforming financial service contact centers
Using generative AI to reinvent the contact center is an unparalleled opportunity not just to deepen customer relationships but to unlock new business value. With generative AI and the Microsoft Cloud, financial services businesses can optimize costs, reduce time to value, enhance collaboration, and use data to deliver more impactful business outcomes.
The era of generative AI: Driving transformation in insurance
With the arrival of ChatGPT and generative AI, the power of AI became more accessible to everyone. For Microsoft, this will drive an evolution of our vision for intelligent insurance. For insurance companies—with their data-centric product focus, to their vast ecosystems of digital-savvy agents and customers—it is simply a red-hot opportunity.
3 strategies for governing Microsoft Cloud risk in financial services
Microsoft makes a significant investment to help customers get the assistance they need to optimize cloud risk assessments at scale.
5 digital priorities for the insurance industry in 2023
The common theme for 2023 is that insurers need to do more with less: more innovation with less time, more agility with less money, and faster processes with less risk.