Category: Insurance
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How Microsoft Copilot for Microsoft 365 is redefining insurance, one role at a time
On the one hand, insurers operate in a world of exacting processes, strict compliance, and regulatory considerations. On the other hand, competitiveness demands greater efficiencies, faster speed to market, and improved customer service. Copilot for Microsoft 365 addresses both dimensions.
Driving AI transformation with the Microsoft commercial marketplace
Check out some of the latest and most exciting AI-driven cloud solutions in our four-part blog series. All created by partners, they’re available to try and buy right now at the Microsoft marketplace.
Insurance in the era of generative AI: Use cases that transform the industry
Innovative insurers are moving quickly to use the power of generative AI, and in this post, we’d like to share a few of the most important classes of use cases that our insurance customers are excited about today.
How Microsoft and generative AI are transforming financial service contact centers
Using generative AI to reinvent the contact center is an unparalleled opportunity not just to deepen customer relationships but to unlock new business value. With generative AI and the Microsoft Cloud, financial services businesses can optimize costs, reduce time to value, enhance collaboration, and use data to deliver more impactful business outcomes.
The era of generative AI: Driving transformation in insurance
With the arrival of ChatGPT and generative AI, the power of AI became more accessible to everyone. For Microsoft, this will drive an evolution of our vision for intelligent insurance. For insurance companies—with their data-centric product focus, to their vast ecosystems of digital-savvy agents and customers—it is simply a red-hot opportunity.
3 strategies for governing Microsoft Cloud risk in financial services
Microsoft makes a significant investment to help customers get the assistance they need to optimize cloud risk assessments at scale.
5 digital priorities for the insurance industry in 2023
The common theme for 2023 is that insurers need to do more with less: more innovation with less time, more agility with less money, and faster processes with less risk.
Top 10 digital strategies and technology trends for insurance executives
The insurance industry is facing a fast-changing landscape. As the world deals with COVID-19, insurers are seeing changing customer and employee expectations. This is in addition to the “cost-conscious” customer, who changes from one insurer to another. Now more than ever, insurance leaders are seeking digital transformation and innovation while reducing costs of operations.
Digital stewardship in the insurance industry
Microsoft is driven to deliver solutions to enhance digital stewardship for the insurance industry across all platforms, from on-premises solutions, to hybrid, to full Azure cloud deployment and beyond.
Big Compute and Big Data in Insurance
In this article, Nick Leimer looks at two technology trends disrupting the insurance industry – “big data” and “big compute”.