Managing counterparty risk, from cash visibility to mobility
It is vital for treasuries to adopt the right approach and solutions to help mitigate risk in the current financial climate.
Microsoft Industry Blogs: Financial services
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AI transformation in financial services: 5 predictors for success in 2026
Financial services businesses are busily adopting agentic AI, with Frontier Firms leading transformation. Here are five critical predictors of success that will differentiate the leaders in 2026.
The omni-channel experience
In order to keep up with consumer expectations and offer a true omni-channel experience, banks face the challenge of moving from a passive service-provision infrastructure to proactive, digital interaction with customers.
Compliance Program now publicly available for financial services customers
Office 365 Financial Services Compliance Program offers deeper insights into cloud service capabilities, risks and performance, and more.
CRM implementation and deployment best practices
Philippe Brissaud compares Microsoft Dynamics CRM considerations and shares best practices for an implementation.
Helping banks get more out of applications, the cloud and big data: Microsoft at Sibos 2015
Mining data for customer insight is nothing new, but today there is more rich data available than ever before.
Customer centricity in 5 easy steps
Organizations are investing more in their customer experience as they begin to recognize two things: that customers are more willing than ever to switch providers and happy customers are more profitable customers.
The digital journey
At this year’s Sibos event, Microsoft will be demonstrating how it is helping banks become leading digital businesses.
Driving digital banking and customer centricity
Today banking organizations need solutions that allow them to deliver amazing customer experiences while also improving productivity and organizational agility.
Machine learning, data analytics prove worthy weapons in financial services fight for loyal customers
Cortana Analytics Suite is helping financial institutions better understand their end customers and make optimal customer service and product recommendations that are designed to attract and retain profitable customers.
Eat or be eaten? Fighting off the financial services fintech feeding frenzy begins with a solution
Fintech. It’s been called the financial services version of the industrial revolution.
Windows 10: Modernizing financial services
Windows 10 can help financial services organizations deliver on these expectations at a level never before possible, providing experiences and security customers are asking for across the broadest portfolio of devices, including tablet, desktop and smartphones.
APIs offer banks the chance to develop innovative services while protecting vital data
The rise of APIs makes it possible for banks to share software elements with key partners without exposing customer data or proprietary information.