Why CRM matters to the digital, customer-centric insurer
For many, a modern customer relationship management (CRM) system holds the key to operational excellence, great customer service and long-term success.
Microsoft Industry Blogs: Financial services
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Modernizing regulated industries with cloud and agentic AI
Discover how cloud modernization and agentic AI are accelerating migration across healthcare, financial services, and manufacturing.
New architecture blueprint: Large-scale computing – financial services
Financial services organizations in insurance, capital markets, and banking bring complex and challenging large-scale workloads to the cloud.
Webinar: The Internet of Things-Innovation in Insurance
On Demand Webcast: The Internet of Things – Driving Innovation in Insurance.
Webcast: Empowering the Digital Bank
Today’s consumers have more financial options available to them than ever before, leading to less reliance on and engagement with traditional banks.
IT in the cloud
Being a finance executive in the IT department for an enterprise gives me a unique perspective of the real business value of having a modern infrastructure.
Why risk modelling is the fastest growing workload in insurance
Learn why the cloud is helping to drive what we, at Microsoft, believe is the fastest growing workload in insurance – risk modelling.
Accelerating speed to market
Technology accelerator programs, which provide start-ups with the technology, funding and advisory resources they need to speed up their entry to market, are fast becoming a staple in financial services markets across the globe.
Creating the Digital Bank
Banking used to mean opening the branch doors and waiting for customers to enter. Now, it means proactively searching, and competing, for customers.
Unlocking information to boost agent productivity
For an insurance carrier to maximize the value of that relationship and sell more products, the agent needs to be able to see – and to act on – a full picture of the customer’s interactions wherever they are.
Why Surface works for me
As a tech analyst I am typically evaluating technologies for stock investment purposes only, but after getting my hands on the new Surface I knew it would be an effective business tool that would also be great for personal use.
Webinar: Creating the digital insurer
Learn how insurance carriers are becoming digital insurers in order to meet the growing demands of their customers.
Power BI in insurance: A perfect fit
Microsoft Office, SQL Server and Power BI – including tools like Excel, Azure, Power Pivot, Power View and Power Map – are part of a cloud platform that enables the fast and efficient gathering, storing, mining and analysis of data.