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Industry
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Published
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6 min read

Unlocking the power of AI in Microsoft Cloud for industries 

We wanted to share some recent examples of new AI solutions we have delivered as part of our Microsoft Industry Cloud for Healthcare and Financial Services and give a preview of the capabilities we are developing for our Microsoft Cloud for Retail customers and partners.

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Published
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5 min read

Microsoft and Nuance: Unlocking the contact center of the future 

This post is co-authored by Robert Weideman, Executive Vice President and General Manager, Enterprise Division, Nuance The disruption of the pandemic has shifted customer service expectations, and for many brands, it has cemented superior customer experiences as one of the most important priorities for their organization.

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Published
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6 min read

The cornerstone of continuous, integrated, and value-based healthcare 

Healthcare stakeholders are moving away from fee-for-service and towards value-based models to meet the demands of aging and millennial populations while also meeting an ambitious national healthcare agenda.   Today, regulatory and market forces have led to improved transparency and enhanced consumerization, changing the face of healthcare.