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Microsoft AI
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Customer centricity in 5 easy steps 

Organizations are investing more in their customer experience as they begin to recognize two things: that customers are more willing than ever to switch providers and happy customers are more profitable customers.

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How should governments trust the cloud? 

For emerging and developing countries around the world, data security and privacy is an urgent question that affects both national security and economic growth. The ability of governments to grow their economies is directly related to their ability to build public value through trusted and transparent citizen services like voter registration, tax processing, licensing and permitting. But while governments understand that cloud innovation can provide a quantum leap in delivering those services cheaply and at scale to leverage the compute and storage capacity they need, they are also wrestling with the very real concerns about how to protect sensitive citizen data.

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3 min read

Windows 10: Modernizing financial services 

Windows 10 can help financial services organizations deliver on these expectations at a level never before possible, providing experiences and security customers are asking for across the broadest portfolio of devices, including tablet, desktop and smartphones.

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2 min read

Fighting crime with technology 

In today’s world, it’s no longer enough for police officers, firefighters, paramedics, and others who are first to arrive at the scene of an emergency to simply respond to calls for help. To perform their jobs effectively, first-responders need to know where crimes or incidents are likely to occur so they can anticipate problems and focus their efforts.