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Microsoft AI
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Achieving customer agility through e-commerce in the cloud 

Retailer and consumer goods companies today live under constant pressure. Keeping up with the surge in e-commerce and multi-channel shopping, threading the needle of global supply chains,1 reimagining in-store experiences, and managing data volumes and privacy concerns just to name a few.

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4 min read

Tackling the digital future of travel with Microsoft and WTTC 

Welcoming travelers back while still absorbing the shockwaves of COVID-19 has spurred a digital evolution for the travel and tourism industry. A rapid move to the cloud offers new ways of reaching customers—and introduces new risks. Travel and tourism organizations hold sensitive customer information, in addition to proprietary business data.

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4 min read

Microsoft for Energy: Digitizing the energy transition and transforming the net-zero journey 

Security, resiliency, and sustainability continue to be at the top of the agenda as energy companies advance digital transformation to improve safety, performance, reduce costs, and manage risk. To help our customers and partners on their digitization and decarbonation journeys, the Microsoft Energy team is engaging with the global energy ecosystem on multiple levels.

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4 min read

5 keys to the frictionless store of tomorrow 

The objective of frictionless shopping, frictionless checkout, and autonomous stores is to improve the customer experience and increase convenience. Any of us can put ourselves in the shoes of a shopper and think about how nice it would be to never have to wait in line to give someone our money. I get that.

Published
4 min read

Maximize first-party data with Microsoft Cloud for Retail 

While most everyone politely accepted the role the industry webinar played these past 24 months, last month Shoptalk gathered nearly 10,000 retail luminaries live and in-person in Las Vegas. The event was held from March 27 to March 30, 2022, at Mandalay Bay for the industry’s biggest reunion yet.