Conversational Commerce: How brands can make mobile relevant to the shopping experience
How brands can make mobile relevant to the shopping experience with conversational commerce.
Microsoft Industry Blogs: Retail
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Return on intelligence: The human edge in an agentic era
Microsoft is leading retail’s agentic future, empowering human creativity with AI-powered automation to deliver authentic, personalized customer experiences.
Five attributes that set modern retail execution teams apart
How do retail execution teams succeed? Leave desks behind with data-driven insights from the new AFS mobile app.
Macy’s sets the standard for empowering employees using Office 365
With the help of Office 365 mobile collaboration tools, Macy's staff is now empowered to make the customer experience seamless across all retail channels.
How to empower all your retail employees securely with Azure Active Directory
Learn more about Microsoft’s three new guides for retail identity management with Azure Active Directory.
Driving customer engagement inside and out of the store through personalized digital experiences
Microsoft and Plexure are introducing a solution that gives retailers the tools to deliver personalized retail in a way that truly sets them apart.
Hershey’s and the cloud: a digital recipe for sweet success
Learn how The Hershey Company is embracing digital transformation to connect everyone to work better together and share their goodness.
Empowering Employees
Microsoft’s Luke Shave and AFS Technologies’ James Caudill outline how the AFS Retail Execution solution is driving value for consumer packaged goods companies.
The top 5 things retailers won’t want to miss from Microsoft Ignite 2016
Microsoft's Chris Barnard highlights the top five things retail tech professionals won’t want to miss from Microsoft's Ignite 2016 technology conference.
How Pirch blends physical with digital tech to innovate home appliance buying experience
Learn how luxury appliance retailer Pirch blends physical with digital tech to innovate home appliance buying experience.
Microsoft tackles security in its brick-and-mortar retail stores
Protecting store data and customer privacy is paramount. Learn how Microsoft IT tackles security in its more than 100 Microsoft retail stores worldwide.
Retail’s quest for a modern point-of-sale architecture
What should today's modern store architecture look like? Microsoft's Pinar Salk shares.
Innovation in Retail at Microsoft’s 2016 Worldwide Partner Conference
Learn more about Microsoft's retail industry news and innovation at its Worldwide Partner Conference 2016.