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Microsoft AI
Published
6 min read

Unify communications and enrich collaboration with AI 

In today’s digital-first economy, meaningful human connection remains a top driver for innovation and business growth. Whether empowering hybrid teams or supporting frontline workers in industries like retail and healthcare, organizations thrive when communication tools enhance every interaction. By facilitating secure, seamless collaboration, businesses can build trust, strengthen customer relationships, and drive measurable impact.

Published
4 min read

Embracing an AI-first strategy to revolutionize sales 

At Microsoft, we embrace the role of customer zero. We believe we should be the first to adopt and prove the transformative power of AI through tangible, meaningful results. With our own AI journey guiding us, we can share insights and benefits to support our customers.

Published
4 min read

Powering intelligent decision-making with Azure and AI 

In today’s fast-paced digital landscape, data is the foundation of innovation for organizations in any industry. With the transformative capabilities of AI, businesses can unlock the power of their data to gain deeper insights, make more informed decisions, and achieve better outcomes.

Published
3 min read

The future of customer service: AI innovations and real-world applications 

Exceptional customer experiences are now the standard. AI is revolutionizing how businesses interact with customers, enhancing experiences and meeting evolving expectations.   Incorporating AI into your customer engagement strategy can help your organization anticipate consumer trends, personalize content and recommendations, and empower customer service agents to focus on meaningful interactions.  Early AI adopters are realizing an astonishing $3.

Published
3 min read

Transforming education with AI: Insights from Florida State University 

Florida State University (FSU), a prestigious research institution renowned for its dedication to innovation and academic excellence, is harnessing the power of Microsoft’s AI tools, including Microsoft 365 Copilot and Copilot Studio, to revolutionize educational settings.   In a series of interviews, FSU faculty and administrators shared their experiences, underscoring the transformative potential of AI in education.

Published
5 min read

Personalizing education and enhancing administration with AI 

With the rapid rise of generative AI tools, educational institutions are discovering new opportunities to enhance the learning experience, increase efficiency, improve communication, and address administrative challenges. The Microsoft AI in Education report reveals that 47% of leaders in education use AI daily. However, a gap in AI literacy is emerging.

Published
4 min read

Embracing a leadership role in the era of AI transformation 

Generative AI is revolutionizing the modern workplace, driving innovation and efficiency in unexpected ways. While the journey into AI may seem overwhelming, the potential benefits are impressive. Many businesses are already enhancing their outcomes and gaining a competitive advantage with AI solutions. On average, organizations that embrace generative AI solutions realize a return of $3.

Published
3 min read

Enhancing efficiency with AI automation and insights 

Operational efficiency is the cornerstone of a successful business, and AI is transforming operations through automation, machine learning, and predictive analytics. These technologies help optimize critical processes and uncover practical insights, enabling organizations to save costs, increase productivity, and foster innovation. Among business leaders “extremely familiar” with AI, 41% anticipate a complete redesign of their processes.