Tag: Copilot
Explore:
Reimagining public service: OPS’s digital transformation journey
What does it take to reimagine government for millions of citizens? The Ontario Public Service (OPS), an organization that serves 16 million Canadian citizens across Ontario, is answering that question—delivering faster, more equitable, and more trusted services through digital innovation.
AI agents: The next wave of AI-powered innovationÂ
Across industries and daily life, a profound shift is underway: AI is evolving from a simple tool to an indispensable colleague, reshaping the very nature of work. It’s helping us reimagine how work gets done by blending human judgment with digital labor. At Microsoft, we call the companies leading this shift “Frontier Firms.
Accelerate generative AI adoption through leadership
Industry experts offer practical tips and insights into how senior business leaders can begin or accelerate an AI journey within their own organizations.
The future of financial services: AI and Microsoft Copilot
AI represents an exciting next step for FSI companies, but fostering innovation requires a foundation of trust and robust governance.
Empowering frontline retail workers with AI tools
Frontline workers are the heart and the face of retail businesses, interacting with customers, seeing products in action, and embodying their brand daily.
Unpacking AI governance to shape digital transformation
As AI reshapes the modern workplace, business leaders and decision-makers are eager to unlock the full potential of this new technology safely and effectively.
Setting new standards of customer service in the era of AI
Customer service teams are the superheroes of businesses. They handle a myriad of clients and tools to ensure top-notch customer experiences.
Elevating customer insights with generative AI
The era of AI is here, and there is a lot of discussion about the potential of AI to reimagine customer and marketing insights.
Embracing AI to revitalize sales and catalyze growth
Groundbreaking AI-powered solutions are revolutionizing the way sellers operate, unleashing productivity and supercharging customer engagement.