Inside Track
Learn how Microsoft is transforming to become an AI-powered Frontier Firm
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Our Customer Zero guide: Enabling agent creation across Microsoft 365 Copilot, Copilot Studio, and Foundry
Generating value by empowering your employees to build agents AI agents are an increasingly important way for organizations to scale knowledge, help their employees boost productivity, and automate business processes. In Microsoft Digital, the company’s IT organization, we think of agents as more than tools that the company rolls out and employees adopt. They represent…
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Building trust in AI-powered support at Microsoft: Our Employee Self-Service agent story
When we launched our Employee Self-Service (ESS) Agent to our more than 300,000 employees and contingent staff in the fall of 2025, we expected that…
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Boosting product manager productivity at Microsoft with AI
Product managers operate at the intersection of customers, engineering, strategy, and execution. They translate customer needs into requirements, prioritize competing investments, coordinate and make trade-offs…
Latest
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Prioritizing AI transformation opportunities in Microsoft Finance
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Transforming the data foundation behind our datacenter expansion at Microsoft
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Building a career in IT with a growth mindset: Kanu Priya’s Microsoft journey
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From alerts to action: How AI agents are reshaping network operations at Microsoft
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Taming the Copilot odyssey: Five ways to effectively prompt AI without going overboard
