Content type: Thought leadership
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Taking Customer Experience to the Next Level
The process of engaging customers can’t be one-size-fits-all
Technology should empower teams, not burden them
Unless you’ve been living under a rock, you’ve come to accept the reality that we’re now operating in a consumer-centric, outcome economy.
When you check the facts, Microsoft government cloud stands apart
Announcing New Major Government Cloud Advancements
Learn how government agencies are gaining insights from the cloud
In this report, Forbes Insights looks at real success stories at various levels of government.
Enabling digital transformation through smart policy
In June, I highlighted work my colleague Elena Bonfiglioli, Senior Director, Health Industry Europe Middle East and Africa, Public Sector, was leading in the form of a health advisory council call to action for European leaders.
Shouldn’t technology give time back to clinicians for patient care rather than taking it?
Leveraging technology to reduce time on non-clinical tasks to free up more time for patient careHow to empower all your retail employees securely with Azure Active Directory
Learn more about Microsoft’s three new guides for retail identity management with Azure Active Directory.Driving customer engagement inside and out of the store through personalized digital experiences
Microsoft and Plexure are introducing a solution that gives retailers the tools to deliver personalized retail in a way that truly sets them apart.Risk Modelling in Insurance: Big data and analytics creates intelligent insurers
Cortana Intelligence Suite and Azure Machine Learning are helping insurers unlock data and provide insights beyond areas supported by actuaries.
A look to the bank of the future
Some financial institutions are already ahead in providing flexible, personalized banking services to their customers.