The Digital Insurer: Empowering engagement
In a digitally connected world, social media is empowering insurers to put the customer at the center of everything they do.
Microsoft Industry Blogs: Financial services
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From bottlenecks to breakthroughs: How agentic AI is reshaping insurance
Agentic AI is transforming insurance operations, from claims and underwriting to risk and service, enabling measurable efficiency, growth, and customer impact.
Philippines national credit union networks sign for Temenos Payment Solution running on Microsoft Azure
Temenos, the software specialist for banking and finance, has announced an agreement with two Philippines-based ACCU member organizations, National Confederation of Cooperatives (NATCCO) and Philippine Federation of Credit Cooperatives (PFCCO) to provide a cloud-based banking and payment service, known as the ACCU Payment Platform (APP). The service will run on Microsoft Azure.
The clouds are lifting
Once a taboo, cloud computing is now mainstream in banking.
The Digital Customer Experience
Banks are using innovative technologies to create exceptional digital experiences that support proactive and insightful conversations throughout the customer journey.
The Digital Insurer: Enhancing agency channels
Insight on broker and agent networks is enabling insurers to identify opportunities and build strong relationships with their star performers.
Banking on bots
You may have seen the recent announcements from #Microsoft’s CEO declaring that bots are the next big thing with the company creating a platform for the creation of bots on other platforms – including its own Skype Instant Messenger channel. Following this, Facebook also premiered their platform at their f8 conference.
The Digital Insurer: Delivering the insights producers need to serve better and sell more
Insurers are privileged to have vast amounts of customer information from online, mobile, telephone and face-to-face interactions. The insights that information can generate represent tremendous business benefits – as long as the insurer can pull that information together to create a comprehensive picture.
TIBCO to accelerate cloud adoption of banking and capital markets customers via Microsoft collaboration
TIBCO Software Inc., a global leader in integration, analytics, and event processing, has announced a collaboration with Microsoft Corp.
Azure Blockchain as a Service update #8
Microsoft is pleased to announce that we have joined the Chamber of Digital Commerce. The Digital Chamber is a new trade association focused on the possibilities and potential of distributed ledgers.
The Digital Insurer: Putting customers at the centre
In a digitally-connected world insurers need to focus on individual customers, not siloed products – and the latest technologies are enabling them to do just that.
IFX Forum Re-elects Board Director from Microsoft
The IFX Forum has announced the results of its Board of Directors elections. Member company representatives re-elected Victor Dossey, Industry Technology Strategist Worldwide Financial Services of Microsoft, for a new three-year term as Director.
The Digital Bank: Empowering the workforce
Banking professionals have access to a whole host of modern productivity tools to enable them to work more effectively. We hear from Peter Hazou about the opportunities available to banks and their employees.