Skip to main content
Microsoft AI
Published
6 min read

Microsoft Cloud for Financial Services is now generally available 

Expectations around digital experiences in the financial services industry are increasing at an accelerated pace—bolstered by the pandemic and an onslaught of disruptive innovation. Industry leaders view modern digital experiences as the “next frontier” to gain insights, collaborate, and sustainably differentiate across customer and employee experiences.

Published
4 min read

Top 7 takeaways from Sibos 2021 

The theme of last week’s Sibos 2021 financial services event was “Recharging Global Finance — the digital journey evolves” — with the opportunity to debate how to recharge global finance and accelerate change for the better. It was a very fitting and thoughtful discussion, given the seismic shifts within the financial services industry.

Published
8 min read

5 learnings on Asia’s responsible AI journey in financial services 

In Asia, as in other regions, there’s rapidly-growing adoption of artificial intelligence (AI) in the financial services industry, with more than 60 percent of financial services organizations already accelerating their pace of digitalization in response to the pandemic. Spending on AI by the financial services sector in the region is estimated to reach $4.

Published
3 min read

Build differentiated SaaS apps with Microsoft Industry Clouds 

The past year has brought dramatic change to almost every facet of our lives. We have seen the same disruption play out across every industry, from retail to healthcare to financial services. Customer expectations are fundamentally altered, and it’s hard to imagine things going back to the way they once were.

Published
3 min read

4 trends defining the future of CX in financial services 

COVID-19 has had a significant impact on almost every industry, and financial services was no exception. Dramatic shifts in consumer spending and banking habits led financial leaders to adjust their customer experience (CX) strategies to better accommodate their customers’ needs.

Published
3 min read

4 principles of Responsible AI in financial services 

In our digitally connected world, artificial intelligence (AI) is a priority for many industries. Adding intelligent security, analytics and more to your business can be a major differentiator. Financial institutions in particular are poised to benefit from the opportunities afforded by AI—however, it’s essential that the industry uses AI in a responsible manner.