How Peachtree Corners, Georgia uses LiDAR to map the future
The City of Peachtree Corners, Georgia is digitally transforming how it keeps track of all the things that help a community run smoothly.
Microsoft in Business Blogs: Customer experience
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Modern resourcing to empower retail associates
Retail has always been a people business, and face-to-face interactions between customers and employees take center stage. Right now, in-store shopping is coming back strong, but retail businesses are facing a historically tight labor market. This challenge is inspiring retailers to reimagine the shopping experience by elevating customer service while supporting frontline workers.Â
How Forensic Advantage builds strong cases with the Cloud
She locates the DNA evidence & types in some quick notes. Before she leaves the scene, she’ll interview two witnesses, then upload the information she’s gathered.
How Kindred Healthcare & Microsoft are improving patient outcomes
When a someone is discharged from the hospital, the list of things to worry about can be overwhelming. Find out how Kindred Healthcare is improving patient outcomes
How the Arizona DOE embraced the cloud to optimize reporting
Ten years ago, Mark Masterson was running data management for one of the world’s leading enterprise and commercial shipping services.
How Omaha Virtual School uses Minecraft to enhance learning
What’s it like to take the classroom beyond its four walls, merging the physical world with the virtual? Find out how one school is using Minecraft to do just that.
How the Surface Hub transforms communication at Carhartt
More than 128 years ago, Hamilton Carhartt started a clothing line tough enough to keep pace with the smoke and steel of the late 1800’s.
How Argo Turboserve modernized their telephony system with Skype
Argo Turboserve (ATC), a supply chain management company, seeks to improve the bottom-line results of their customers through advanced analytics and custom tools.
How Microsoft uses social media to create the customer experience
The Microsoft Customer Experience Center is the foundation of our social strategy, shifting through the social chatter to identify opportunities to engage with customers.
How Omaha Schools rethinks student learning and teacher coaching
Compared to other districts, Omaha Public Schools lagged in technology adoption. For OPS, being years behind in technology solutions meant bogged down processes.
How the El Paso Central Appraisal District boosted transparency
In the 21st century, what can we get done with old systems? Technology evolves so quickly that it’s hard to imagine an organization running on platforms from 2003.
How Harding County gives their students VIP access to the world
Think of someone you idolized as a child—someone who had an exponential influence on your life, who shaped your worldview and motivated you to think creatively.
How PANDORA unifies their customer experience with modern tech
Known around the world for contributing to unforgettable moments, PANDORA creates sparkling treasures of silver and gold that help women express who they are.