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Frontline AI in action: How AI-powered tools are reshaping work where it matters most
Frontline workers are the foundation of every industry—from retail and healthcare to hospitality and field services. Yet for years, they’ve been asked to increase productivity and deliver more value, faster, often with tools that weren’t designed for the specific realities of frontline work. Today, that dynamic is shifting. When AI is applied in practical, governed
How Nicklaus Children’s Health System revolutionizes patient care
With HealthGrid and Microsoft technology, NCHS leverages a digital solution that effortlessly meets the necessary security and compliance requirements.
How Avnet enhances customer experiences with Microsoft Azure
Through the years, Avnet has built strong, collaborative relationships with customers and suppliers in 125 countries around the world.
An Inside Look at Microsoft’s Customer Experience Center
Social media can have a positive influence on your brand and your product. It can also drive a stronger bottom line.
Develop Proactive Customer Engagement with PointDrive
Tools such as PointDrive can help you to create more personalized content experiences as you target potential customers and build relationships with them online.
Making the Most of your Social Selling Index (SSI)
As tech transforms the traditional buyer journey, many organizations & individuals are reevaluating their sales strategies to engage with customers more effectively.
How SportGait takes sports concussions head on with Microsoft
Dr. Eric Young steps in to the exam room and greets Izzy, a 12-year-old soccer player whose collision with an opponent brought her in to the urgent care clinic.
Building community: Enable sharing for stronger content
Social platforms are a great place to push out content. But the majority of brands tend to forget that it’s also a place for engaging with a community of followers.
Modernizing customer experiences with Surface at Sport Clips
Founded in 1993, Sport Clips is a men’s and boys’ haircare and barbershop chain with a fun, colorful sports-theme headquartered in Georgetown, Texas.
How to engage your audience on social media
Today, we’re going to focus on how refined social experiences can help boost your own social media engagement.
Once Upon a Brand: Storytelling 101
In a study published by AdWeek, consumers were more likely to purchase – and pay a higher price for –products that were tied to a compelling story.
How Merck is Driving Innovation with the Microsoft HoloLens
The bot gives her access to standard procedures and important information to help follow compliance requirements without taking her sight off the task at hand.