Business process automation

Empower everyone to automate processes

Streamline, automate, and transform processes with rich forms, workflows, and custom mobile apps.

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Products in this solution

Gather and manage data and files

SharePoint lists collect data—just like you might in Excel—and are easy to share and manage on an intranet. More than ten million custom lists are in use across Microsoft 365—from simple lists like contacts and tasks to lists that power mission-critical business operations for large enterprises. Use Microsoft Power Apps to build custom forms to view, create, and modify data and files.

a SharePoint list showing vacation requests
a SharePoint list showing vacation requests and a Power Automate automation to send a customized email whenever someone adds a new vacation request

Automate repetitive tasks

Free yourself and your team from the time you spend on recurring manual team and organizational processes. Use the simple, visual designer in Power Automate to lay out the steps. You can do everything in Power Automate from configuring alerts and approvals to modeling complex, multistage processes.

Connect to and integrate data sources and services

When your process needs data from other sources and services, Power Automate lets you automate data exchange, synchronize files, and more. Use Power Automate, for example, to copy information entered by a sales team in Microsoft Dynamics to a SharePoint list used by operations. Power Automate also integrates with on-premises and third-party services.

a Windows tablet PC running Power Automate
a laptop running a SharePoint vacation-request list and a Power Apps Create app screen next to a smart phone showing a new vacation request created in Power Apps

Build apps that transform your business

With Power Apps, you can create, without writing code, apps that interact with data in SharePoint lists and libraries, as well as other cloud and on-premises sources. Use Power Apps to create digital experiences that take advantage of technology like cameras on mobile phones to work in innovative ways.

Ready to do less and achieve more with Microsoft 365?

Business process automation products

Business process automation products


Bring people, content, and applications together for seamless collaboration across your organization.

Power Apps

Turn your business expertise into solutions with ease. Give people what they need to drive results.

Power Automate

Create automated workflows between your favorite apps and services to get notifications, synchronize files, collect data, and more.

Articles about business process automation

Modernize your work with business process automation

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"The future for Hershey is very exciting—with Microsoft cloud solutions, we are in control of our digital journey, connecting everyone to work better together and share our goodness."

- Carlos Amesquita, Chief Information Officer The Hershey Company

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