New autonomous agents scale your team like never before
Today, we’re announcing new agentic capabilities that will accelerate these gains and bring AI-first business process to every organization.
Marketing
Unlock customer data and create personalized, end-to-end customer engagements across channels to create long-lasting relationships.
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Competitive strategies in AI: Insights from an M12 managing partner
At M12, we’ve seen four themes emerge as the winning principles of companies that succeed in getting noticed, building resilience, and achieving success. -
Embracing AI Transformation: How customers and partners are driving pragmatic innovation to achieve business outcomes with the Microsoft Cloud
This past year was one of technology’s most exciting with the emergence of generative AI, as leaders everywhere considered the possibilities it represented for their organizations. -
How CarMax organized and scaled innovation with Microsoft AI solutions
CarMax has applied AI to improve the experience for both customers and employees. -
Shaping the future of retail with AI and Dynamics 365
Retailers are depending on technology to navigate challenges ranging from shifting purchase habits to supply chain complexities. -
Transform the way work gets done with Microsoft Copilot in Dynamics 365 Business Central
Powered by next-generation AI, Microsoft Copilot offers new ways to enhance workplace efficiency, automate mundane tasks, and unlock creativity. -
Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organization
Microsoft Copilot presents an opportunity to reimagine the way we work—turning natural language into the most powerful productivity tool on the planet. -
From Microsoft to global brands, Dynamics 365 Copilot is helping transform customer experiences across service, sales, and marketing
Six months ago, we introduced Microsoft Dynamics 365 Copilot, the world’s first AI Copilot natively built for customer relationship management (CRM) and enterprise resource planning (ERP) applications.