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Microsoft Security

David Bills Posts

Microsoft
David Bills
Published
1 minute read

Measure Twice, Cut Once, With RMA Methodology 

I’ve been beating our drum for a while now about the inevitability of failure in cloud-based systems. Simply put, the complexities and interdependencies of the cloud make it nearly impossible to avoid service failure, so instead we have to go against our instincts and actually design for this eventuality. Once you accept this basic premise, […]

Published
3 min read

Reliability Series #1: Reliability vs. resilience 

Whenever I speak to customers and partners about reliability I’m reminded that while objectives and priorities differ between organizations and customers, at the end of the day, everyone wants their service to work. As a customer, you want to be able to do things online, at a time convenient to you. As an organization – […]

Fundamentals of Cloud Service Reliability 

<p>As the adoption of cloud computing continues to rise, and customers demand 24/7 access to their services and data, reliability remains a challenge for cloud service providers everywhere. As I said in the recent <a href="/b/trustworthycomputing/archive/2012/06/05/cloud-fundamentals-video-series-reliability-in-the-cloud.aspx">Cloud Fundamentals video on reliability</a>, it’s not a matter of <i>if</i> an outage will occur; it’s strictly a matter of <i>when</i>. This means it’s critical for organizations to understand how best to design and deliver reliable cloud services. Microsoft manages a cloud-based infrastructure supporting more than 200 services, 1 billion customers, and 20 million businesses in more than 76 markets worldwide. So we understand what it takes to build and deliver highly-reliable cloud platforms, solutions, and services that are secure and private.</p>