Stop attackers with always-on, AI-accelerated managed extended detection and response (MXDR), expert-led and natively integrated in Microsoft Defender.
Engage managed detection and response and proactive threat hunting with Defender Experts for XDR, helping security teams stop and prevent future attacks.
Rely on our experts to triage and investigate prioritized incidents to focus on threats that require immediate attention.
Contain and mitigate incidents fast with managed response and proactive remediation.
Extend your team’s capacity with around-the-clock assistance from security experts via live chat.
Reduce risk over time with detailed recommendations to improve your overall security posture.
CAPABILITIES
Explore the features of Defender Experts for XDR
Built-in defense
Get natively integrated with MXDR for protection across endpoints, identities, email, cloud apps, and cloud workloads.
Human expertise
Rely on human security experts with combined experience of 600+ years to deliver continuous coverage.
AI and agentic AI
Gain fast, efficient response with service powered by automation, AI, and agentic AI
Proactive threat hunting
Uncover novel threats before they escalate, using around-the-clock, AI-powered proactive threat hunting.
Extensive threat intelligence
Stay ahead of evolving risks via 100+ trillion daily signals analyzed by more than 10,000 security experts.
Access to experts
Consult service delivery engineers and experts for ongoing insights on the latest in the threat landscape.
Human and AI collaboration for better security
Discover how Defender Experts is striving to be a trusted parter in SOC evolution and using automation, AI, and agentic AI to deliver faster response
Get alert triage, incident analysis, and managed response, plus proactive recommendations around the clock—all with Defender Experts for XDR.
This diagram describes how Microsoft conducts its four-step Defender Experts for XDR process. It starts with triage and prioritizing Microsoft Defender incidents and alerts to alleviate alert fatigue. Microsoft then investigates and analyzes the most critical incidents first, documenting the process and findings. In the response step, Microsoft helps contain and mitigate incidents fast by delivering managed response and proactive remediation, with Defender Experts available on demand via live chat. Detailed recommendations and best practices are then provided to prevent future cyberattacks. This process delivers continuous security posture improvements around the clock.
CUSTOMER STORIES
See how customers are benefiting from Defender Experts for XDR
“We can make improvements to efficiency and response time because everything is designed to work together on Microsoft technology, and the people who support it are also Microsoft experts.”
Brad Klotzsche, Senior Adviser for Cyber Detect and Respond, Elanco
“I can’t overstate the peace of mind that Defender Experts for XDR has brought us. We feel so much less overwhelmed knowing the school and the students are safe.”
Microsoft Defender Experts for Hunting provides proactive threat hunting service to find threats. This service is meant for customers who have a robust security operations center (SOC) and want that deep expertise in hunting to expose advanced threats. Microsoft Defender Experts for XDR provides end-to-end security operations capabilities to monitor, investigate, and respond to security alerts. This service is meant for customers with constrained SOCs that are overburdened with alert volume, in need of skilled experts, or both. Defender Experts for XDR also includes the proactive threat hunting offered by Defender Experts for Hunting.
Defender Experts for XDR provides managed detection and response across any combination of the following Microsoft Defender products:
Defender for Endpoint
Defender for Office 365 P2
Defender for Identity
Defender for Cloud Apps
Microsoft Entra ID P2
Microsoft Defender for Cloud (with Defender Experts for Servers)
Microsoft expert analysts can take actions based on the roles granted to them in Microsoft Defender. These analysts can investigate and provide managed response for your SOC team to act on. They can also take specific remediation actions agreed upon with your SOC team.
Defender Experts for XDR covers incidents categorized as High or Medium severity in Windows, Linux, and macOS devices. Incidents categorized as Compliance, Data Loss Prevention (DLP), or Custom Detections and those affecting internet of things (IoT), iOS, or Android devices are outside the service's scope.
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