Empower your workforce and reduce help desk calls
Help your employees securely manage their own identity with self-service portals with Entra ID.
OVERVIEW
Why is user self-service important?
- When users manage their own identity, it reduces downtime and costly help desk calls.
- Employees can quickly find and access the critical tools and services needed to be most efficient in their work.
- Users can update their security contact information and monitor their sign-in activity to report suspicious behavior.
Capabilities
Self-service portals in Microsoft Entra ID
Microsoft Entra ID strengthens and empowers self-service across password reset, account management, app launch and discovery, sign-in activity, and access lifecycle experiences.
My Apps
The My Apps portal is a one-stop destination for users to discover and manage their access and launch apps via single sign-on.
My Account
The My Account portal curates all identity self-service tools, including password reset and security contact information updates.
My Sign-ins
With My Sign-ins, users can monitor their own sign-in history and report any malicious activity to their organization.
My Access
From My Access, employees and guest users can manage and request access packages, which govern permissions for apps and services.
Set up self-service portals
Set up authentication and identity management, enable secure password reset, and learn how to use and deploy the various user portals.
RESOURCES
Additional user self-service resources
Get started
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