Inside Track Blog - How Microsoft does IT

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March 5, 2026

Jason Kellington

Powering the new age of AI-led engineering in IT at Microsoft
March 5, 2026

Matthew Cooke

Getting started with Windows Hello for Business and Day 1 authentication at Microsoft

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March 5, 2026

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Stephanie Parry

The Frontier Firm: How our non-technical employees are forging their own AI tools at Microsoft

Non-technical people have all been there. Maybe you’re a product manager with a backlog that you can’t ever get to. Perhaps you’re a designer who can never seem to get engineering resources assigned to you.…
February 26, 2026

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Jason Kellington

Protecting anonymity at scale: How we built cloud-first hidden membership groups at Microsoft

Some Microsoft employee groups can’t afford to be visible. For years, we supported email‑based communities internally here at Microsoft whose very existence depends on anonymity. These include employee resource groups, confidential project teams, and other…
February 19, 2026

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Jason Kellington

Read our seven tips for shifting to a ‘cloud native’ device management strategy

At Microsoft, we manage a large, diverse device estate, with more than 1 million devices in use by employees and teams across our global corporate network. For years, we stitched together insights across multiple tools,…
February 12, 2026

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Jason Kellington

Protecting AI conversations at Microsoft with Model Context Protocol security and governance

When we gave our Microsoft 365 Copilot agents a simple way to connect to tools and data with Model Context Protocol (MCP), the work spoke for itself. Answers got sharper. Delivery sped up. New patterns…
February 12, 2026

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Diana Mivelli

Picking the right Copilot for the job: Tips from our experience at Microsoft

Since its launch in 2023, Microsoft 365 Copilot has evolved from a single AI assistant into a full squad of powerful AI sidekicks, including chat, search, agents and many more. And with the introduction of…
February 12, 2026

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Eva Etchells

A day in the life of a Microsoft employee using Copilot

Meet Opeoluwa Burnett, a lead product manager in Microsoft Digital, the company’s IT organization. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement…
February 5, 2026

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David Hirning

Transforming into an AI-first Frontier Firm in partnership with our works councils

Microsoft is a global company, with more than 200,000 employees working in offices around the world. The working conditions and rights of those employees are governed by the laws that apply to that country or…
February 5, 2026

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Leon Yen

Powering data governance at Microsoft with Purview Unified Catalog

Data fuels everything that we do here at Microsoft, from the daily operations that keep the business running to the innovations that shape the future. But as data sprawls across teams, systems, and borders, the…
February 3, 2026

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Aaron Carey

Leadership at scale: The organic rise of a Viva Engage superstar at Microsoft

Ravi Vedula didn’t know it was going to happen. He didn’t plan it. Yet somehow, he became a Viva Engage superstar. “Modern leadership is about kindness, it’s about empathy, and, frankly, it’s about authenticity. With…
January 29, 2026

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Alex Fleck

Deploying Microsoft 365 Copilot in five chapters

Deploying Microsoft 365 Copilot: A next-generation business tool Welcome to the new era of productivity Generative AI has captured the world’s attention, and businesses are taking notice. According to our Work Trends Annual Report, 70%…
January 29, 2026

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Diana Mivelli

A one-hour solution: Scaling Microsoft Teams Rooms in small spaces with Express Install

Small meeting rooms have long been overlooked in the modern workplace—they get heavy use, but always seem to be too costly to invest in improving at scale. Until now. To address this challenge, the Microsoft…
January 29, 2026

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David Hirning

AI at scale: How we’re transforming our enterprise IT operations at Microsoft

Running an IT operation at a global scale is a daunting task, even for Microsoft. Comprised of millions of connected devices and virtual networks, our complex IT infrastructure places high demands on our staff and…

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