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Microsoft Industry Blogs: Financial services

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February 09, 2026
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3 min read

Microsoft and Cognizant: Delivering on the promise of agentic AI adoption in insurance 

Microsoft and Cognizant are partnering to help insurers responsibly build agentic AI solutions that can help improve efficiency and customer experience.

Financial Services employee reviewing charts on monitor
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5 min read

Announcing: Microsoft Cloud for Financial Services 

Amid the relentless challenges of 2020, the wheels of the financial industry kept turning. At the root of it all is the historic acceleration of digital technology in the pandemic. It’s what enabled the financial services workforce to keep working and servicing its customers and to do so in new and improved ways. The crisis made the question of how “all-in” to go to the cloud all but moot. Digital transformation became less a choice and more of a necessity.

a river running through a city
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3 min read

Top priorities and trends in banking in 2021 

In this blog, we sit down with Zilvinas Bareisis, head of retail banking at Celent, a leading research and advisory firm focused on technology for financial institutions globally, to discuss top trends and priorities for retail banking, differentiation of customer experiences, risk management, and preparing for the future.

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2 min read

Innovating identity and access management in financial services 

The financial services industry is changing rapidly as digital transformation enables new possibilities and changes such as, the way we access our banks, engage with insurance companies, and interact with capital market firms. Financial platforms and services are increasingly able to integrate with every facet of an individual’s life.

a person sitting at a table in front of a window
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Published
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4 min read

Top 10 digital strategies and technology trends for insurance executives 

The insurance industry is facing a fast-changing landscape. As the world deals with COVID-19, insurers are seeing changing customer and employee expectations. This is in addition to the “cost-conscious” customer, who changes from one insurer to another. Now more than ever, insurance leaders are seeking digital transformation and innovation while reducing costs of operations.