Mining the Blogosphere for Contributor’s Sentiments
- Boris Galitsky ,
- Boris Kovalerchuk
Proceedings of AAAI-CAAW-06, the Spring Symposia on Computational Approaches to Analyzing Weblogs |
We propose a domain-independent approach to blog analysis for an assessment of bloggers’ sentiments. The generic methodology to detect specific attitudes of human agents is based on representation of conflict scenarios by means of communicative actions (which express sentiments) and causal/argumentative links between their subjects (which may support these sentiments). This methodology is applied to textual data on inter-human interactions including conflicts in opinions of bloggers. Evaluation is conducted in the domain of customer complaints.