Portrait of Rafah Hosn

Rafah Hosn

Principal Product Manager


I am the product manager for the Decision Service. In this role, I am focused on creating the business model for the Decision Service and taking this solution to market. In addition, I help co-manage a talented group of software engineers, tasked to develop and harden this service.

My professional interests are  Conversational programming models and Dialog management techniques. In particular, I am very interested in creating natural conversational interfaces for a variety of discourse types while still maintaining an easy to use programming model for developers and dialog designers.

In my previous job, I had the opportunity to work in a many areas ranging from Dialog management, programming models, cloud infrastructure monitoring and automated remediation techniques, DevOps tools, and my final project was building an early childhood platform using a variety of ML techniques.