Our team has set the blueprint for games research and together we are enabling the magic of gaming for every person on the planet. Our researchers have an accountability to making great games and experiences while providing impact through analysis and strategic guidance. We focus on driving ongoing engagement and enjoyment of our products for gamers, franchises and platforms.
We believe that our people are fundamental to our success. That is why diversity and inclusion are at the front line of our hiring experience.
Our team members have a diverse set of backgrounds including cognitive psychology, social psychology, interaction design, human factors, ethnography, and neuroscience. We are just getting started and we need you to level up. See the links below for more information. You can reach us at SUR@microsoft.com.
Let’s create magical moments together!
Leveling the playing field: Understanding players’ experiences with online harassment, lightning talk at the Fair Play Alliance Summit, 2018 Game Developers Conference. Featuring Melissa Boone.
Talk at the 2018 Game Developers Conference. Featuring Tracey Fuller, Melissa Boone, and Jerome Hagen. Whether they’re playing, streaming, or viewing, you’re probably only hearing about a fraction of your audience’s negative online experiences with your game.
The Wiley Handbook of Human Computer Interaction Set, Volume 1, First Edition (pp. 299-346). Hoboken, NJ: John Wiley & Sons Ltd. Written by Randy Pagulayan, Daniel Gunn, Jerome Hagen, Deborah Hendersen, Todd Kelley, Bruce Phillips, JJ Guajardo, Tim Nichols.
Brain Dump: 9 Creators share “One Weird Trick” to Game Development
Panel at Penny Arcade Expo – PAX Prime 2014. (Featuring Deborah Hendersen)
Research Driven Design
Panel at SIEGE, 2014. (Featuring Deborah Hendersen)
The Xbox Science Machine, by Scott Butterworth.
Official Xbox Magazine, May 2014 print edition. (Featuring Randy Pagulayan, JJ Guajardo, and Kristie J. Fisher)
A History of Games User Research
Talk at 2014 Games User Research Summit. (Given by Michael Medlock)
User-centered Design in Games
in the Second Edition (2007) of the Human-Computer Interaction Handbook. (Written by Randy Pagulayan, Kevin Keeker, Thomas Fuller, Dennis Wixon, Ramon Romero, and Daniel Gunn)
Quantifying “Magic”: Learnings from User Research for Creating Good Player Experience on Xbox Kinect
IJGCMS 6(1), pp. 26-40. (Featuring Tim Nichols & Kristie Fisher)
Senior Xbox Research Operations PM
Xbox Researcher 2
Senior XR Studio Lead
Senior Xbox Research Manager
Senior Xbox Research Studio Lead
Principal Xbox Research Manager
Director of Xbox Research