Azure Health Bot

Azure Health Bot

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Bringing conversational AI to healthcare

The Azure Health Bot service empowers healthcare organizations to build and deploy an AI-powered, compliant, conversational healthcare experience at scale. The service combines built-in medical intelligence with natural language capabilities, extensibility tools and compliance constructs, allowing healthcare organizations such as Providers, Payers, Pharma, HMOs, Telehealth to give people access to trusted and relevant healthcare services and information.

Woman getting help with an health issue on her phone using Azure Health Bot

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Try a demo of an example end-user experience


Deliver intelligent, conversational healthcare experiences at scale

  • Integrates medical content from trusted sources including information on conditions, symptoms, specialists, medications and procedures
  • Delivers credible triage and symptom checking
  • Understands healthcare intents by leveraging built-in language models tuned to medical terminology
  • Handles interruptions, topic changes, human error and complex medical questions

Empower healthcare organizations to build and extend intelligent health assistants

  • Address your own specific business and use cases by easily authoring, extending, and debugging bot flows
  • Securely integrate with your own backend systems
  • Build from a library of scenario templates of common industry use cases
  • Optimize bot instances with built-in reporting
  • Offload operational and infrastructure management and maintenance

Run with confidence by leveraging a secure and compliant platform

  • Resiliently scale your bot instances on Microsoft Azure while maintaining the highest standards of privacy and security
  • HIPAA compliance by external auditors
  • ISO 27001, 27018, and CSA Gold certified
  • GDPR compliant
  • All data encrypted in transit and at rest
  • Built-in compliance constructs

Our customers

Premera Blue Cross is reducing calls to call centers by implementing an intelligent healthcare virtual assistant.Aurora Health Care is helping patients easily triage symptoms and locate nearby care centers.Quest Diagnostics is supporting patients by answering lab-test related questions, locating nearby test centers, and connecting them with live agents.

Azure Health Bot Customers


  • Portrait of Hadas Bitran

    Hadas Bitran

    Group Manager, Microsoft Healthcare Israel

  • Portrait of Shahar Admati

    Shahar Admati

    Data & Applied Scientist II

  • Portrait of Oren Barnea

    Oren Barnea

    Software Engineer II

  • Portrait of Guy Becker

    Guy Becker

    Product Manager II

  • Portrait of Adi Biran

    Adi Biran

    Product Manager II

  • Portrait of Karin Brisker

    Karin Brisker

    Data & Applied Scientist II

  • Portrait of Guy Epshtein

    Guy Epshtein

    Software Engineer

  • Portrait of Alon Itach

    Alon Itach

    Software Engineer Intern

  • Portrait of Danny Karmon

    Danny Karmon

    Sr. Data & Applied Scientist

  • Portrait of Eldar Kohen

    Eldar Kohen

    Software Engineer Intern

  • Portrait of Yochai Lehman

    Yochai Lehman

    Software Engineer

  • Portrait of Udi Naveh

    Udi Naveh

    Software Engineer II

  • Portrait of Ronny Roktel

    Ronny Roktel

    Software Engineer II

  • Portrait of Arie Schwartzman

    Arie Schwartzman

    Principal Software Architect

  • Portrait of Gil Shacham

    Gil Shacham

    Principal Software Engineering Lead

  • Portrait of Orel Sharabi

    Orel Sharabi

    Software Engineer

  • Portrait of Amir Taub

    Amir Taub

    Senior Software Engineering Lead

  • Portrait of Tom Timianker

    Tom Timianker

    Software Engineer Intern

  • Portrait of Adam Walker

    Adam Walker

    Program Manager II

  • Portrait of Shahar Yekutiel

    Shahar Yekutiel

    Senior Software Engineering Lead


Find a certified Healthcare Bot partner

Our network of Certified Healthcare Bot partners can help you achieve success. Certified partners are trained to provide end to end solutions using the Healthcare Bot and can support you from design to deployment.

Partners empower you to achieve more by leveraging the Microsoft Healthcare Bot service combined with their expertise and experience. Work with partners to understand your business needs and address your challenges in Healthcare.


Bronze partners

Ascent Solutions - Health Bot

Ascent Solutions LLC

Ascent Solutions helps companies Get Current, Stay Current, and Transform and Innovate leveraging Microsoft technologies with Security overwatch. A Microsoft-centric Professional Services Firm with deep HLS experience specializing in Productivity, Security, and Azure-based Innovation.


Avanade logo - HealthBot

Avanade US and Europe

At Avanade, our vision is to be the leading digital innovator, realizing results for our clients and their customers through the power of people and the Microsoft ecosystem. Through thousands of projects, we’ve transformed businesses for the digital world. We’ve helped them create compelling experiences for their customers and employees. We’ve reduced costs, increased productivity, enabled collaboration and enhanced agility – and ultimately improved performance.

Bronze Partner

Cognizant Logo


Cognizant is an American multinational corporation that provides IT services, including digital, technology, consulting, and operations services. It is headquartered in Teaneck, New Jersey, United States.

Bronze Partner

CORETEK logo - HealthBot

Coretek Services

Coretek Services improves our clients’ end user experiences and IT Operations through virtualization, mobility, and cloud.

Bronze Partner

CRONOS logo - HealthBot


Cronos Group is an example of innovative entrepreneurship. Founded in 1991, it is a large group of companies with 6000 employees and a consolidated turnover of €850 million in 2019. Arinti which is focused on the Microsoft AI Stack, is part of the Cronos Group.

Bronze Partner logo - HealthBot

DXC Technology

As the world’s leading independent, end-to-end IT services company, DXC Technology (NYSE: DXC) leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better business outcomes.

Bronze Partner

EY logo - HealthBot


At EY, our purpose is Building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

Bronze Partner

genzeon logo - HealthBot

Genzeon Corporation

Genzeon builds customized Applications, Performance Engineering, Healthcare Information Technology (HIT), Partnered and Strategic Resourcing solutions in a variety of industries throughout the United States and across the globe.

Bronze Partner

Mult-Connect logo - HealthBot

Mult-Connect Tecnologia

We are a Microsoft Partner specialized on intelligent solutions in cloud environment, involving artificial intelligence, data analytics and telemetry.

Bronze Partner

newwave logo - HealthBot

NewWave Telecom and Technologies, Inc.

NewWave Telecom & Technologies (NewWave) is a full-service Information Technology (IT) and Business Services company applying the power of technology to help businesses thrive and better serve humanity. Merging innovation, precision, and compassion, empowering our clients to use technology in new ways.

Bronze Partner

ProActive logo - HealthBot


We drive transformation, adoption and performance for ambitious organizations. Founded in 1997, ProActive currently employs approximately 250 people at our offices in Copenhagen, Odense, Aarhus and Aalborg.

Bronze Partner

smartlogix logo - HealthBot


We are a full service software development team of designers, coders and engineers that thrive on cloud competencies and artificial intelligence (AI) solutions for their business partners.

Bronze Partner

TALLAN logo - HealthBot


Founded in 1985, Tallan provides technology and business process consulting services to enterprise and mid-sized companies throughout the United States with a focus on Portals and Collaboration, Business Intelligence, Application Integration, Mobile Platforms, User Experience, Ecommerce, Web Development, and Cloud Services.

Bronze Partner

tieto logo - HealthBot


Tieto, a leading Nordic software and services company. We envision a future in which data is the biggest driver of continuously increasing societal and economic value. As digitalization gains speed, personalized services become the new normal and a key success factor for our customers – rapidly increasing the demand for data-driven innovations and new revenue streams. Tieto seeks a pivotal role in this change and aims to capture the significant opportunities of the data-driven world – and by doing this, to become our customers’ first choice for business renewal.

Bronze Partner


AirGate logo - HealthBot

AirGate Technologies Inc.

AirGate delivers innovative cloud solutions for Enterprises and Healthcare Providers to empower organizations to deliver more


  • United States, Canada, United Kingdom, Western Europe, Australia
  • English, French, Spanish, German, Hindu, Arabic,
  • +14168409949

avenade logo - HealthBot

Avanade Singapore

At Avanade, our vision is to be the leading digital innovator, realizing results for our clients and their customers through the power of people and the Microsoft ecosystem.


Beyond Impact

Beyond Impact 2.0 LLC

Beyond Impact is a Microsoft Gold Partner focused on building end-to-end Data Platform and Business Analytics solutions for clients utilizing Microsoft Azure and Power Platform (Power BI, PowerApps and Flow).


Beyond Impact

Digital Dialogue Company Limited

Since 2009, Digital Dialogue has built the solutions to revolutionize the lives of people and companies through Artificial Intelligence. Helping companies with data insights in order to better the lives of people in the 21st century with ease and effectively.

flipside logo - HealthBot

Flipside Group

We are a team of mobile app developers and digital specialists. We’re creative, fast and dedicated to delivering exemplary mobile apps and experiences. We help brands and startups at all points on their mobile journey. Get in touch, we’re ready to help you shine on the small screen.

Hexaware logo - HealthBot

Hexaware Technologies Limited

Hexaware is the fastest growing next-generation provider of IT, BPO and consulting services focused on Automate Everything™, Cloudify Everything™, Transform Customer Experiences™ as their three-pronged strategy to fast-track enterprises into the digital era. With over 2500 Microsoft practitioners and over 700 certified Microsoft professional, they are a Microsoft Gold partner across 8 competencies, they differentiate themselves in their accelerated and cost effective migration solutions across Azure, Data & AI, Modern Workplace and Business Applications.


innofactor logo - HealthBot

Innofactor Plc

Innofactor is driven by a mission to help our customers succeed by modernizing and digitalizing their organization. Innofactor’s framework for a modern digital organization consists of five distinct areas: how our customers serve their customers digitally, manage their business operations, promote a collaborative way of working, move their services safely into the cloud, and renew their operations with a data-driven approach.


Health Bot partner: Insight Enterprises logo

Insight Enterprises Inc.

We help you innovate smarter by helping you drive differentiation across your digital experiences.


Mazik Global logo

Mazik Global Inc.

Mazik Global is an independent software vendor (ISV) with more than 12 years’ experience in co-development of Dynamics 365. Microsoft named Mazik as a Certified Development Center with competencies in enterprise resource management (ERP), customer relationship management (CRM), CS, Power Platform, Common Data Service (CDS) and upgrades.


Perficient logo - Health Bot

Perficient, Inc

Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

PowerObjects logo - Health Bot


PowerObjects, an HCL Technologies Company is a leader in delivering Microsoft Business Applications solutions and the Dynamics 365 workloads through unparalleled offerings of service, support, education, and add-ons.


PwC logo - Health Bot


As a leading Microsoft global partner, PwC and its team of 10,000 health industries professionals leverage the power of Microsoft Azure, Dynamics 365 and Microsoft 365 to unlock and use data to enable business transformation and solve our client’s most important problems. To learn more, visit

Sierra Systems logo - HealthBot

Sierra Systems

Sierra Systems is a mid size service integrator with a dedicated health practice. NTT is a global SI with a $1B Health practice.

SoftLanding logo - HealthBot

Softlanding Solutions Inc

Softlanding helps organizations be their best by providing technology solutions and services that make them more productive. Softlanding specializes in Microsoft enterprise technology platforms, leveraging a combination of cloud, on-premises, and hybrid configurations to increase productivity from the data center on out to end business users. Areas of specialty include end-to-end SharePoint services, Microsoft Enterprise Infrastructure and Managed IT Services.