The Microsoft Healthcare Bot service empowers healthcare organizations to build and deploy an AI-powered, compliant, conversational healthcare experience at scale. The service combines built-in medical intelligence with natural language capabilities, extensibility tools and compliance constructs, allowing healthcare organizations such as Providers, Payers, Pharma, HMOs, Telehealth to give people access to trusted and relevant healthcare services and information.
Deliver intelligent, conversational healthcare experiences at scale
Integrates medical content from trusted sources including information on conditions, symptoms, specialists, medications and procedures
Delivers credible triage and symptom checking
Understands healthcare intents by leveraging built-in language models tuned to medical terminology
Handles interruptions, topic changes, human error and complex medical questions
Empower healthcare organizations to build and extend intelligent health assistants
Address your own specific business and use cases by easily authoring, extending, and debugging bot flows
Securely integrate with your own backend systems
Build from a library of scenario templates of common industry use cases
Optimize bot instances with built-in reporting
Offload operational and infrastructure management and maintenance
Run with confidence by leveraging a secure and compliant platform
Resiliently scale your bot instances on Microsoft Azure while maintaining the highest standards of privacy and security
HIPAA compliance by external auditors
ISO 27001, 27018, and CSA Gold certified
All data encrypted in transit and at rest
Built-in compliance constructs
Premera Blue Cross is reducing calls to call centers by implementing an intelligent healthcare virtual assistant. Aurora Health Care is helping patients easily triage symptoms and locate nearby care centers. Quest Diagnostics is supporting patients by answering lab-test related questions, locating nearby test centers, and connecting them with live agents.
Our network of Certified Healthcare Bot partners can help you achieve success. Certified partners are trained to provide end to end solutions using the Healthcare Bot and can support you from design to deployment.
Partners empower you to achieve more by leveraging the Microsoft Healthcare Bot service combined with their expertise and experience. Work with partners to understand your business needs and address your challenges in Healthcare.
Avanade US and Europe
At Avanade, our vision is to be the leading digital innovator, realizing results for our clients and their customers through the power of people and the Microsoft ecosystem. Through thousands of projects, we’ve transformed businesses for the digital world. We’ve helped them create compelling experiences for their customers and employees. We’ve reduced costs, increased productivity, enabled collaboration and enhanced agility – and ultimately improved performance.
As the world’s leading independent, end-to-end IT services company, DXC Technology (NYSE: DXC) leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better business outcomes.
Genzeon builds customized Applications, Performance Engineering, Healthcare Information Technology (HIT), Partnered and Strategic Resourcing solutions in a variety of industries throughout the United States and across the globe.
NewWave Telecom & Technologies (NewWave) is a full-service Information Technology (IT) and Business Services company applying the power of technology to help businesses thrive and better serve humanity. Merging innovation, precision, and compassion, empowering our clients to use technology in new ways.
Founded in 1985, Tallan provides technology and business process consulting services to enterprise and mid-sized companies throughout the United States with a focus on Portals and Collaboration, Business Intelligence, Application Integration, Mobile Platforms, User Experience, Ecommerce, Web Development, and Cloud Services.
Tieto, a leading Nordic software and services company. We envision a future in which data is the biggest driver of continuously increasing societal and economic value. As digitalization gains speed, personalized services become the new normal and a key success factor for our customers – rapidly increasing the demand for data-driven innovations and new revenue streams. Tieto seeks a pivotal role in this change and aims to capture the significant opportunities of the data-driven world – and by doing this, to become our customers’ first choice for business renewal.
Beyond Impact is a Microsoft Gold Partner focused on building end-to-end Data Platform and Business Analytics solutions for clients utilizing Microsoft Azure and Power Platform (Power BI, PowerApps and Flow).
We are a team of mobile app developers and digital specialists. We’re creative, fast and dedicated to delivering exemplary mobile apps and experiences. We help brands and startups at all points on their mobile journey. Get in touch, we’re ready to help you shine on the small screen.
Innofactor is driven by a mission to help our customers succeed by modernizing and digitalizing their organization. Innofactor’s framework for a modern digital organization consists of five distinct areas: how our customers serve their customers digitally, manage their business operations, promote a collaborative way of working, move their services safely into the cloud, and renew their operations with a data-driven approach.
Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.
PowerObjects, an HCL Technologies Company is a leader in delivering Microsoft Business Applications solutions and the Dynamics 365 workloads through unparalleled offerings of service, support, education, and add-ons.
Softlanding helps organizations be their best by providing technology solutions and services that make them more productive. Softlanding specializes in Microsoft enterprise technology platforms, leveraging a combination of cloud, on-premises, and hybrid configurations to increase productivity from the data center on out to end business users. Areas of specialty include end-to-end SharePoint services, Microsoft Enterprise Infrastructure and Managed IT Services.
British Columbia; Alberta; Saskatchewan; Ontario; Manitoba
The Healthcare Bot comes with built-in healthcare AI services, including a fully functional symptom checker, medical content from trusted industry sources, and language understanding models that are tuned to understand medical and clinical terminology.
Customizable and extensible
The Healthcare Bot allows healthcare organizations to customize this functionality and extend to introduce its own business flows through simple and intuitive visual editing tools.
Secure and compliant
Healthcare organizations can trust the Healthcare Bot. The service aligns to the highest security and compliance standards and compliance with globally recognized standards: HIPAA , ISO 27001, 27018, and CSA Gold and GDPR.