Efficient, effective emergency response is critical to public safety. In an ever-changing world, more challenges arise every day for our first responders, from 911 triage and dispatch operations to response to incidents from multiple agencies. To ensure the highest levels of service, the following five areas must be addressed: Modernizing of legacy systemsIntegrating different protocols Read more
How technology can rebuild bridges between communities and law enforcement Amidst the calls for police reform and the confusion and stress brought on by the pandemic, there is a common thread: scarcity of information, which drives mistrust. So what can we do to unite public servants and the communities they serve? Leverage innovative technology to Read more
The COVID-19 pandemic forced a seismic shift in how public sector organizations engage with their communities and constituents. Technology played a crucial role in keeping agencies open and able to serve the public—through greater reliance on virtual meetings, more accessible online portals, and AI-based chatbots to help the public find answers to their questions quickly, Read more
