Microsoft Research Blog

Using AI for tiered cloud platform operation 

August 29, 2023 | Rodrigo Fonseca, Pedro Las-Casas, Alok Kumbhare, and Ricardo Bianchini
Cloud Intelligence/AIOps research from Microsoft could help organizations autonomously manage the entire cloud platform. Find out how.
Tiered AIOps. Incidents not resolved by a tier get escalated to the next one. As upper tiers solve these incidents, this knowledge propagates to the previous tiers to improve their coverage with new models and labeled data.

Recent Posts

  2. Microsoft Research Focus 22 | Week of August 14, 2023

    Research Focus: Week of August 14, 2023 

    August 16, 2023

    In this issue: HyWay enables hybrid mingling; Auto-Tables transforms non-relational tables into standard relational forms; training dense retrievers to identify high-quality in-context examples for LLM; improving pronunciation assessment in CAPT.

  3. The KDD2023 logo in white with the dates August 6-10 and the city Long Beach, CA on a green and blue gradient background

    Microsoft at KDD 2023: Advancing health at the speed of AI 

    August 10, 2023 | Hoifung Poon

    This content was given as a keynote at the Workshop of Applied Data Science for Healthcare and covered during a tutorial at the 29th ACM SIGKDD Conference on Knowledge Discovery and Data Mining (opens in new tab), a premier forum for advancement, education, and adoption…

  4. Microsoft Research Focus 21 | Week of July 31, 2023

    Research Focus: Week of July 31, 2023 

    August 2, 2023

    In this edition: A new anonymous token protocol balances fraud detection and privacy; survival instinct in offline RL; Nimble offers rollback protection for confidential cloud services; improved machine learning force fields for molecular dynamics.

  5. "Microsoft at OSDI 23: Hyrax: Fail-in-Place Server Operation in Cloud Platforms" on a dark blue-purple abstract background with the OSDI 23 logo underneath and an image of the first page of the "Hyrax: Fail-in-Place Server Operation in Cloud Platforms" paper to the right.

    A fail-in-place approach for sustainable server operations 

    July 27, 2023

    Managing server failures at the scale of a cloud platform is challenging. The Hyrax fail-in-place approach reduces the need for immediate repairs and creates a path toward lowering water consumption and carbon emissions in cloud datacenters.

  7. Microsoft Research Focus 20 | Week of July 17, 2023

    Research Focus: Week of July 17, 2023 

    July 19, 2023

    RetroRanker mitigates frequency bias in predictions of retrosynthesis models; new algorithm beats PPO on language tasks; DER dataset aids grid planning; improved PPML balances privacy & accuracy across shared data; ASL Citizen boosts sign language modeling.

  10. APRON paper presented at ATC 2023

    Renovating computer systems securely and progressively with APRON 

    July 10, 2023 | Sangho Lee

    This research paper was accepted by 2023 USENIX Annual Technical Conference (ATC) (opens in new tab), which is dedicated to advancing the field of systems research. Whether they’re personal computers or cloud instances, it’s crucial to ensure that the computer systems people use every day…

  11. Microsoft Research Focus 19 | Week of July 3, 2023

    Research Focus: Week of July 3, 2023 

    July 7, 2023

    In this issue: A new study looks at engineers’ views on hybrid work; prompt engineering adds context and specificity to generative AI models; Overwatch learns code edit patterns to aid developers; a Qlib update addresses financial market challenges.

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